Admin Assistant - Liverpool, United Kingdom - Carpenters

Carpenters

Verified Company

Liverpool, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:
£20, £21,000

Hours of work:

37 hours

2 week Shift Rotation Mon - Fri

8am - 4:30pm/9am - 5:30pm

1 Saturday every 4 weeks 8am - 4:30pm

Job Purpose

Key Duties and Responsibilities

To collate data accurately and effectively
To meet own targets and SLAs
To liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim
To contribute towards continuous improvement with generation of ideas
To question and challenge peers/managers where processes and procedures do not meet expectations and any activity that does not place customers interests at the heart of how we do business
To drive your own development by actively seeking development opportunities
To ensure customers and the business are kept safe through compliance to all procedural and regulatory legislation as required by SRA
To take responsibility for your own actions ensuring you keep up to date with all communications, processes and procedures
To adhere to company policies and procedures
To actively and positively promote and represent the Carpenters group throughout the firm, and to external bodies

Experience & Knowledge:

Good communication and customer service skills
Professional approach
Strong written, oral and interpersonal skills
Excellent time management and organisational skills
A flexible and adaptable attitude to resolving issues
An ability to work using own initiative within boundaries
An ability to in work in a fastpaced environment
An ability to work effectively with people across a wide range of levels and responsibilities
Good IT/Keyboard skills
Attention to detail
Good team working skills

Benefits:

30 days' holiday inclusive of bank holidays or day in lieu where applicable (prorata)
Hybrid working model (in relevant role)
2 x Volunteering days to support charitable initiatives
Matched Giving up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan claim back dental / physio / optical appointments
My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)
Active network of Wellbeing Champions providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues
Dress for your day policy