Interim Customer Service Coordinator - Salford, United Kingdom - Page Personnel

Page Personnel

Verified Company

Salford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Temporary role with the opportunity of going perm

Weekly pay and excellent working culture

About Our Client:

Our client is a significant player in the Energy & Natural Resources industry, boasting a sizeable workforce.

This well-established company is committed to delivering high-quality service to its customers and is a major contributor to the Energy & Natural Resources sector.

As a Interim Customer Service Coordinator your responsibilities will include:

Coordinate customer service operations to ensure the highest level of customer satisfaction.
Handle customer inquiries, complaints, and feedback in a professional and timely manner.
Liaise with other departments to resolve customer issues effectively.
Maintain accurate and uptodate customer records.
Assist in the development and implementation of customer service protocols and standards.
Monitor and report on customer service performance metrics.
Contribute to team meetings and training sessions.
Support the Customer Service department in achieving its objectives.

The Successful Applicant:

A successful Interim Customer Service Coordinator should have:

A strong customer service orientation.
Excellent communication and interpersonal skills.
Proficiency in customer service software and databases.
Ability to handle stressful situations with professionalism.
Strong organisational and multitasking skills.
A problemsolving mindset and a proactive approach.

What's on Offer:

What's on offer?

Hourly rate of £16.17ph inclusive of holiday pay
A supportive and professional work environment in the Energy & Natural Resources industry.
Opportunities for professional development and learning.
A temporary role with the potential for further opportunities.
A location in the vibrant city of Salford.

**PLEASE NOTE THIS IS A FULLY ON-SITE ROLE.