Full Time Fundraising and Marketing Executive - Belfast, United Kingdom - Shopmobility Belfast

Description

Job Description & Core Capabilities Specification

Job Title:

Receptionist and Administrator


Job Category (Grade):

Assistant


Level/Salary Range/Band:


Hours:

35 hours per week

(9am -5pm)

Overtime may occasionally be necessary


Location:

Belfast City Centre and greater Belfast area


Position Type:

Permanent Full Time


Reports to:

Staff Manager


PURPOSE OF THE ROLE

To work as part of the team to aid people with mobility problems to use equipment such as electric scooters and wheelchairs to get around Belfast city centre.

To ensure provision to users is of a high standard and deliver an excellent level of customer service.

To assist the Director with daily administrative and operational duties.


KEY RESPONSIBILITIES
The following reflects typical duties and is not intended to be a comprehensive description of all tasks:

• To book out and complete a basic check on mobility equipment for Shopmobility Belfast members and to complete relevant paperwork for daily hire.
• Adding and updating of computer database records
• Liaising with the Director in regards to daily business
• Low level cash handling

CORE CAPABILITIES

essential

desirable

PERSONAL IMPACT
Well-presented and articulate

You will have good communication skills and be someone who will get to know their customers


RELEVANT EXPERIENCE
Secondary School education (e.g. 4 GCSE level or NVQ 2 Administration or equivalent).

IT Literacy and working knowledge of computer packages e.g. Microsoft Office, SAGE.

A minimum of one year's relevant work experience (in the last three years) in a front of house environment.


CUSTOMER FOCUS
Awareness of customer needs


SPECIAL APTITUDES
Good interpersonal and communication skills both verbal and written.

Experience of computer usage.


PERSONAL QUALITIES
Must be able to carry out all relevant tasks as required within the job role.

Needs to be flexible to adjust to changes required as the business adapts post-Covid.

Good organisational, multi-tasking and time management skills.

Ability to use initiative and work unaccompanied or as part of a team.


Job Types:
Full-time, Permanent


Salary:
£26,000.00 per year


Benefits:

• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

COVID-19 considerations:
Staff are required to take social distancing precautions when dealing with customers. Equipment and workspace must be cleaned regularly


Ability to commute/relocate:

• Belfast, BT1 6ED: reliably commute or plan to relocate before starting work (preferred)

Work Location:
One location