Anaesthetic Secretary - Torquay, United Kingdom - Torbay and South Devon NHS Foundation Trust

Torbay and South Devon NHS Foundation Trust

Verified Company

Torquay, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an enthusiastic member of staff to join our existing secretarial team within the Anaesthetic Department.

As an Anaesthetic Secretary you will work 24 hours per week 9am to 3pm Monday, Tuesday, Thursday and Friday.

If you are a good communicator and can work both independently and as part of team we would like to hear from you.

To support the College Tutor with Junior Doctors and all associated admin tasks.
To support the Medical Student Lead and undertake all associated admin tasks.
To type clinical and nonclinical correspondence and reports.
To process leave on CLW Rota to include the allocation of allowance for Consultants and Trainees.
To undertake any inhouse course administration where admin support is requested.
To use the relevant IT systems to transfer medical records, input clinical letters as required.
To undertake a variety of office duties.
To comply with the Trust's Patient Access Policy and Standard Operating Procedures.
To ensure that all results/reports/ correspondence are filed in the case notes in line with Health Records standards.
Escalate to the Admin Team Leader any anomalies or concerns.
To answer telephone enquiries in an efficient manner.
To identify areas for service improvement and support implementation.
To order and maintain adequate stationery supplies.
To provide cover for the other members of the secretarial and administration team, as required.
Assist with telephone enquiries in courteous and helpful manner.
Liaising with medical staff and other departments as necessary.
Tracering Medical case notes.

The Anaesthetic Department is part of the Surgical Team which includes Intensive Care, Peri-operative Care and Pain Management.

This is a busy department and the secretarial team is key to ensure things run smoothly and efficiently.

It is therefore imperative that each member of the team works well under pressure and as a team player but equally as important that they are able to work independently and prioritise workload effectively.

One of the main rewards of this role is knowing you have made a difference and enhanced a patient's experience.

This role is a great training opportunity in order to progress your career.

Communication and working relationships

This position requires empathy and tact when dealing with such a large multidisciplinary team.
To work closely with all grades of clinical and administrative staff, along with other employees within the Trust. To liaise with patients, GP's and other external agencies
Communicate effectively in writing and verbally on a daily basis
To answer telephone enquiries in an efficient manner and ensure appropriate follow through using initiative to deal with routine enquiry

Planning and organisation

To prioritise work load
Ensure mandatory training is kept up to date

Responsibility and accountability

Ensure patients are put at the heart of the service
To type clinical and nonclinical correspondence and reports in accordance with local targets
To ensure results/reports/correspondence are filed in case notes in line with Health Records Standards
Ensuring patient files are tracered accurately
Any other appropriate duties/tasks as requested by management

Policy and service responsibility

To contribute to the development of policy and processes as required
To support continuous quality improvement and identify areas for service improvement and support implementation
To comply with the trust's Patient Access Policy and Standard Operating Procedures
To support the delivery of agreed service outcomes
To ensure Trust policies and procedures are adhered t

Responsibility for finance, equipment and other resources

To ensure computer equipment is in good working order
To order supplies for the photocopier as requested
To make Team Leader aware of any damage to any equipment within the Department
There are no responsibilities for line management of staff or budget contro

Information technology and administrative duties

Ensure relevant training is completed in order to use Trust IT computer systems
To use the relevant Trust IT computer systems to maintain patient records
To provide cover for the medical secretaries and other members of the secretarial and administration team as required