Customer Care Assistant - Bideford, United Kingdom - Mitchell & Dickinson Ltd
Description
About us
Mitchell & Dickinson is a rapidly growing
eco business which specialises in insulation solutions for period and listed properties throughout the South of England.
The role
Reporting to the Customer Manager you will take responsibility for:
- Planning of survey routes and booking surveys across the South of England
- Day to day administration tasks
- Data entry and keeping good records of customer conversations using our in house project management system
About you
- Prior people and customer communications work experience including both written and verbal communications
- Be well spoken with excellent and confident and highly literate communication skills
- Strong IT skills (including Excel)
- Excellent numeracy
- Strong attention to detail and ability to work to high levels of accuracy
- Ability to work in a fast paced, deadlines driven environment and remain calm and kind under pressure
- An interest in the environment and being part of a company taking practical action on climate change
Job Types:
Full-time, Part-time, Permanent
Part-time hours: 30 per week
Salary:
£20,000.00-£21,500.00 per year
Schedule:
- Monday to Friday
COVID-19 considerations:
Yes, regular testing, handwashing and some social distance in the office
Application question(s):
- How will you travel to work each day?
- Name two companies or organisations who you think give really excellent customer service
Education:
- GCSE or equivalent (preferred)
Experience:
Customer Service: 1 year (preferred)
Work Location:
In person
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