Service Department Administrator - Leeds, United Kingdom - PASS Ltd

PASS Ltd
PASS Ltd
Verified Company
Leeds, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Full time
Description
About PASS Ltd


We supply and service test and measurement equipment for industries such as Oil & Gas, Energy, Utilities, Public Sector, Construction, Manufacturing, Transport and Facilities Management companies.


Founded in 2001 and with a team of 122 we are a leading supplier of test equipment, calibration and electrical training.

We have sites in Teesside, Leeds, Glasgow and Belfast. This role will be based in Leeds.

We are looking to add to our team due to expansion.

Benefits include;

  • Lunches on PASS;
  • Birthday vouchers;
  • Christmas bonus scheme;
  • Loyalty bonuses
  • New baby bonus
  • Cycle to work scheme
  • Pension Scheme


We are like a family and our people make "PASS" so we would really like you to join us and play a part in our growing success.....

Any way enough about us...... here is a little more on the role...

Cuthbertson Laird Group, Leeds LS12 6AJ


The role requires an organised individual with excellent IT skills with a good understanding of; business communications, the sale process and general business administration.

Utilising in house accounts package to monitor customers and constructing quotes.

A good working knowledge of general electrical test equipment, HV equipment and power quality equipment or service and calibration would be an extreme advantage but not essential as full training will be given to the right person.

Job Role

  • Liaising with manufacturers to organise the calibration of equipment.
  • Generating/handling Purchase Orders; both to send to contractors and process from customers.
  • An understanding of VAT Codes between the UK and EU.
  • Processing orders providing potential/existing customers with quotations for calibration and processing sales orders.
  • Front facing role dealing with customers in person daily.
  • Liaising with internal departments such as Accounts, Sales, Stores and technicians.
  • Willingness to learn a basic understanding of the equipment you will be handling daily.
  • Ensuring deliveries are sent out for customers you are handling by working with Stores.
  • Cash handling processing orders using card machine/cash.
  • Arrange/reschedule jobs where necessary with customers or subcontractors.
Working Hours: 37.5 Hrs per week Monday to Friday


Salary:
£Competitive Salary


Bonus Scheme:
Performance related and Christmas Bonus Scheme applicable


Holidays start at 20 days per year, plus bank holidays, additional holidays are accrued over your service period up to 24 days.


Benefits:


  • Company pension
  • Company events
  • Onsite Parking
  • Uniform available
Experience Required

  • Excellent communication & listening skills
  • Previous inbound and outbound phone telesales experience is essential
  • Polite, confident & friendly manner
  • Computer and database literate
  • Positive & flexible attitude
  • Team player with the ability to change within the role easily.

Job Types:
Full-time, Permanent


Salary:
From £26,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Cycle to work scheme
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (required)
  • Administrative experience: 1 year (required)

Work Location:
In person

Application deadline: 31/12/2023


Reference ID:
ServAdmin Leeds
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