Workshop Supervisor - Poole, United Kingdom - Hendy Group

Hendy Group

Verified Company

Poole, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary
Competitive salary dependent on experience.

Contractual hours
45

Basis
Full Time

Region
Dorset

Job category/type
Service

Date posted
16/04/2024

Job reference
HG011963V1

Due to our recent partnership with Stellantis Group, we have an exciting opportunity for an experienced Workshop Supervisor to join our team overseeing the service operations at our flagship
Vauxhall Fiat dealership in
Poole.

The Opportunity:

You will be responsible for ensuring all servicing and repairs are carried out effectively to achieve the highest possible 'right first-time' standards for technical quality, whilst optimising workshop efficiency.

As a Workshop Supervisor you will be supporting the Service Manager by ensuring the department is efficient and profitable. You will be commercially minded, passionate about the motor industry and be motivated to exceed targets.

This role will also see that you support all colleagues within the Service team, allocating work, setting standards and promoting a positive working environment, as well as monitoring the team's training requirements to ensure all members of the department are able to deliver the required level of expertise.

Day-to-day, you will liaise with the Service Advisors to resolve any potential problems and see all customer requirements are met where possible.

About You:

You will need technical knowledge and experience of working in a busy Service department but possessing the skills and behaviours below, combined with a drive to deliver, will allow you to be a success in this role:

Passion for giving customers a 'right first-time' experience;
Strong communication and organisational skills with a high level of selfmotivation;
The ability to lead by example, manage and inspire our team of technicians.
Computer literacy with a strong numerical ability;
A full UK driving licence.

The Rewards:

As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment.

In addition, you can expect the following benefits:

Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
Enhanced family leave benefit;
Life Insurance;
Bupa Healthcare Cash Plan for you and your family;
Opportunity to join the company pension scheme;
23 days holiday (plus bank holidays), increasing with length of service;
Discounts on new vehicle, used vehicle, service and parts purchases;
Various perks and discounts with high street and online retailers and services.

The Company:

Hendy Group is a family-run business with over 80 sites along the South Coast, from Eastbourne to Exeter.

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.