Global Operations Lead - London, United Kingdom - WPP

WPP

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

WPP is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 100,000 accomplished people in 110 countries. We create transformative ideas and outcomes for its clients through an integrated offer of communications, experience, commerce, and technology. WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 325 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100.

WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide. We are quoted on the London Stock Exchange and the New York Stock Exchange. Key performance indicators
for WPP include Billings of £46.9bn and Revenue of £12bn.

Visit our LinkedIn page to see what we're up to

Why we're hiring:

WPPs Client team is hiring We are seeking a Leader to join us in this newly created role.

Looking after one of our largest clients, you will join us as an Operations Leader, and play a key role in developing the growth strategy for the account.

What you'll do:

Reporting to the SVP, Global Commercial Director, this role has two key focuses, Operational Management and Strategy Management

Your responsibilities will include:
Operational Management

Advise WPPs Global Client Lead (GCL) on all aspects of operational management including service model development, deployment, refinement, etc.
Lead interactions with the Client on these matters, including pitches
Own the relationship with Agency Operations Leads
Troubleshoot operational issues on the account
Lead operational excellence across the account worldwide
Liaise with the Commercial team on matters within WPP and other group companies serving the client
Work with Commercial Lead to maintain focus on client profitability
Ensure all brand teams understand and implement best practices in scoping, estimating, pricing, and scope change management
Arrange operational improvement/better process training for agency teams working on the account as required

Strategy Management

Support the WPP GCL in developing the growth strategy for the account
Own operational aspects of the account including the annual planning/budget process
Work with the Commercial Lead to demonstrate continued improvement in the value proposition for the Client
Provide thought leadership and operational support for the development of new business models and delivery arrangements
Lead the operationalisation of new service offerings including developing integrated and innovative systems where possible
Act as line manager for the WPP Operations Manager
Be an active member of the WPP Operations group, contributing ideas and experience outside of the account

What you'll need:

Operational and Strategy Management experience, ideally from within an advertising network
Understanding of business management, business transformation, including creating processes and roadmaps
Experience in taking the lead on existing projects, but also scoping new projects and driving them forward
Leadership and influencing skills, with the ability to drive an integrated agency approach, benefiting the Client, and the WPP Group
Experience working globally across different markets and agencies

Who you are:

You're open_:
_
We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views

We are accepting:
of new ideas, new partnerships, new ways of working.

You're optimistic_:

_** We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities.

We approach all that we do with conviction:
to try the new and to seek the unexpected.

You're extraordinary:
we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people - We promote a culture of people that do extraordinary work.

Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?