Assurance Specialist - Newcastle upon Tyne, United Kingdom - NHS Business Services Authority

Tom O´Connor

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Job Overview


Here in the Portfolio Management Directorate (PMD) we have a proven track record of putting our colleagues first and enabling career growth and development.

This is an exciting new role within a newly formed team which looks to contribute to the further success of the directorate and its people.

PMD is one of 8 directorates within the NHS Business Services Authority, an arms-length body of the Department of Health and Social Care.


You'll be joining the Assurance team within our Portfolio Management Directorate, driving and embedding quality assurance across some of our largest and most complex programmes.

You'll have the opportunity to collaborate with the wider business and build relationships with stakeholders in all different areas of the NHS BSA and beyond.

What do we offer?

27 days leave (increasing with length of service) plus bank holidays

Flexible working (we are happy to discuss options such as compressed hours)

Flexi time

Hybrid working model (we are currently working largely remotely)

Career development

Active wellbeing and inclusion networks

Excellent pension (20.6% employer contribution)

NHS Car lease scheme

Access to a wide range of benefits and high street discounts


Deliver an increase of assurance across the portfolio of change whilst aligning with GovS002[GD1] The government standard for the direction and management of portfolios, programmes, and projects.


Support members of the Assurance team by sharing best practice and expert knowledge of assurance regarding standards, processes and methods, providing training where needed.

Lead on internal assurance reviews across the portfolio, creating cross functional review teams to embed best practice and drive efficient delivery of the Portfolio Change Plan


Support the development of portfolio assurance within the NHSBSA to help drive its understanding of portfolio, project and assurance standards, and increase its maturity level.

Facilitate critical friend reviews, encouraging open and honest dialogue across the portfolio to promote learning and improvement

Lead on the timely and accurate reporting of assurance to Programme and Project Boards, NHSBSA Leadership Team and governance forums as appropriate.

Develop constructive and productive working relationships with programme and project managers to support cross-programme and project management collaboration.

Positively challenging stakeholders and senior managers and consult to provide advice on assurance matters.

Be an authority for assurance-related activity, providing expert guidance and support.

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more.

Our services are used by NHS organisations, contractors and the public:
we take pride in being part of something so meaningful, that touches millions of lives.

Just as we design our services around the needs of our customers, we place our people at the heart of our organisation.

That's why when you join us, you'll be empowered and given the right support to help your career grow.

As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic.

We care about our people, our purpose, and your progress.


We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected.

Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We are people connected to care.


In this role, you are accountable for:
Quality Assurance

Driving increased assurance across the portfolio of change and aligning the function with GovS002 Project Delivery Functional Standards

Act as Independent QA role on programmes and projects internally within the NHSBSA and externally in collaboration with IPA, as appropriate

Responsible for delivering programme and project assurance across the NHSBSA portfolio of change

Driving the safe delivery of Portfolio Change Plan via 'critical friend' support at project and programme level and provision of assurance reviews and feedback to project and programme boards and senior governance forums

Working with the Portfolio Assurance Manager to establish and continuously improve the portfolio assurance framework for NHSBSA

Lead on internal assurance reviews across the portfolio, creating cross functional review teams to embed best practice and drive efficient and effective delivery of the Portfolio Change Plan

Identify, develop and share best practice assurance processes, tools and templates and benchmarks against industry standard. Provides direction and guidance to the programme/project team

Deputise for the Portfolio Assurance Manager, as required

Provide independent assessment and confirmation that programmes and p

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