Shack Assistant - Solihull, United Kingdom - Loaf

Loaf

Verified Company

Solihull, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Posted:
29 August 2023

Closing date:
29 October 2023

Job-type:
Part Time

Here at Loaf we make insanely comfy sofas, beds and other laid-back wares that help people lead happier, more relaxed lives. We're looking for a customer focused Shack Assistant to join us in Solihull.

You'll be helping our Shack team to wow our customers and make them go "Cor":

Key Responsibilities:

Sales:

Welcome every customer and engage them in conversation
Ensure tiptop product knowledge and understanding of our brand at all times
Consistently provide helpful and informed service with confidence and clarity
Help customers with their selections and provide honest opinions and styling advice when required
Process cash and card transactions
Process orders on our systems, providing delivery, 'will it fit' and lead time advice
Recommending "upsell" products
Live the Cor Values and follow all the Loaf sales guidelines

Shack:

Maintaining the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines
Ensure your Shack looks great with the care you would give your own home
Help rotate stock to keep the showroom fresh and exciting
Undertake replenishment and stock management in an efficient and timely manner
Carry out housekeeping tasks in line with Loaf's standards both on and off the shop floor
Help to maintain a safe and healthy work environment
Let your manager know when any showroom or product maintenance is needed

General:

To have a passion for the Loaf brand and product
Ensure all feedback from customers is passed on in a constructive manner

Skills and Attributes:

Essential:

Proven previous experience within customer facing roles
Strong interpersonal skills with excellent communication and listening skills
Demonstrable passion for the Loaf brand
The ability to work independently and show initiative
The ability to take responsibility and be accountable for your actions
Excellent attention to detail
Confidence and common sense
A great team player with the ability to promote and help build a positive work environment
Flexibility and availability to work weekends and peak periods

Desirable:

Previous sales experience, including working towards commercially set targets
The ability to identify areas for improvement from varying sources and convey these effectively and positively to the team

In return you can expect a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people.

At Loaf, we're working really hard to be inclusive.

No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.

We'd love you to join us on our journey.