Telephone Customer Advisor - Coventry, United Kingdom - Brite Recruitment Ltd

Tom O´Connor

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Tom O´Connor

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Description
**TELEPHONE CUSTOMER ADVISOR
COVENTRY/HYBRID
£19,776 up to £22,424 (Pro Rata)**Our client, in the finance and banking sector, is looking for a
Telephone Customer Advisor to join their friendly mortgage team. This opportunity is part-time, between the hours of 9.30 am and 2.30pm - perfect for those that need Schoolfriendly hours.


BENEFITS


As well as a full benefits package you will be given full training to excel and progress in your role.

This is an excellent opportunity to work for one of the country's top employers with an excellent reputation. The working environment is superb with flexibilityto work from home 2/3 days a week once fully trained.


RESPONSIBILITIES
As a
Telephone Customer Advisor your key duties will include:

  • Gaining an in-depth knowledge of mortgage policies, products, and criteria in the industry
  • Communicating via written and verbal platforms to brokers and business professionals
  • Keeping up to date with product changes and lending policy agreements
  • Be the first point of contact for the company intermediaries, always providing excellent service
  • Building strong relationships with mortgage brokers

REQUIRMENTS
To be considered for the
Telephone Customer Advisor role, you must have:

  • Demonstratable work experience in a fast-paced customer focused environment
  • Strong communication skills, both verbal and written
  • The ability to work both independently, and as part of a team
  • The ability to work comfortably in a fastpaced environment
  • Interest in learning new policies, products, and changes in the industry

HOW TO APPLY
Does this sound like you?

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