Care Navigator - Liverpool, United Kingdom - St Helens and Knowsley Teaching Hospitals NHS Trust

St Helens and Knowsley Teaching Hospitals NHS Trust

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

1x Permanent Care Navigator position available - Full time

Applications are invited for the post of Care Navigator within the Cancer Information Department at St Helens & Knowsley Trust.

The Navigator posts are a very exciting development and an opportunity for us to be innovative in the way patients with a suspected cancer diagnosis are managed through their diagnostic journey.

The team will be working a hybrid model with some time working from home and some time spent at Knowsley Community College and will be an integral part of the Cancer Information team.

However, they will also work in close collaboration with all clinical and support service teams which could require time spent on either Whiston or St Helens Hospital sites

Interview Date - To be Confirmed

The post holder will provide effective support to cancer multi-disciplinary team meetings and ensure all data requirements are collected and input onto the relevant database.

The data collected will form the Trust's mandatory submissions to all national and statutory requirements, for example - Cancer Outcomes and Services Dataset (COSD), and Cancer Wait Times database.

The role will involve liaising with patients, their relatives and clinical and administrative teams, both within the Trust and tertiary centres to coordinate appointments, investigations and treatments.

The post holder will also provide input into the Trusts cancer PTL meeting to provide information about patient pathways to support the achievement of waiting times standards and ensure effective shared learning from any pathway breaches.

The post holder will be the main point of contact for patients referred to the Trust on a 2 week rule suspected cancer pathway.

They will be central to effective communication between patients and the health care professional multi-disciplinary team.

The role requires the post holder to be self-driven, highly organised and have excellent communication skills.

Through their knowledge of the clinical pathway requirements, they will improve the patients experience by ensuring that the patients pathway is proactively planned and organised, to ensure that cancer waiting times standards are achieved and, crucially, that patients receive their treatment in a timely and efficient way.

St Helens & Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.

We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales, and Isle of Man.

We are a Major Trauma Unit and the Mersey Regional Burns Unit.

Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.

Our latest achievements include:

Acute Trust of the Year
HSJ Awards November 201
Trust rates Outstanding by CQC
Inspection August 201
Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
Best acute Trust in the North West for quality of care (NHS Staff Survey 2021)
Best place to work in the North West (NHS Staff Survey 2021)

In the NHS Staff Survey 2021 the Trust scored the highest marks in the North West for the following areas.

Standard of care
Best place to work
Care of patients being the Trust's priority
Staff engagement
Staff morale
Compassionate and inclusive
Providing a safe environment for staff

Benefits of working for us

We provide many benefits for staff. Please see attached Staff Wellbeing & Benefits booklet for more information. Accessible version available upon request.

KEY DUTIES

To act as the key point of contact for patients, coordinating and providing first line support to the patient whilst they are moving through the diagnostic pathway; signposting on to other services as the need is identified e.g. psychological support
Communicate with a range of clinical and nonclinical staff concerning progress of patients along the diagnostic pathway
Provide and receive complex information and facilitate communication between different clinical services as part of managing the patients pathway
Coordination of care to ensure seamless patient pathways
Ensuring that test results, clinic letters and notes are available and communicated to the clinical team at the earliest opportunity to inform the next steps in the pathway.
Work closely with the MDT Coordinators to ensure good preparation of cases for MDT discussion and that MDT outcomes are followed up in a timely manner.
To foster good links and relationships between all members of the team who are involved in the patient's pathway.
Foster good links between patients and their key worker / Clinical Nurse Specialist
Collection of patient information from test results, c