Resident Liaison Officer - Doncaster, United Kingdom - Wates
Description
Here at Wates we have an opportunity for a Resident Liaison Officer to join our Wates Living Space Planned Maintenance Team in the South Yorkshire area.
This particular role will be on a fixed term basis for a period of 18months
The Wates Group was established in 1897 and is one of the leading privately-owned, construction, development and property services companies in the UK.
We employ over 4,000 people, working with a range of clients and partners from across the public and private sectors.
The key focus for this role will be to liaise with tenants and project staff regarding cyclical works to ensure a safe and secure environment and to support the operational team in delivering the cyclical and planned works programme for the term of the contract.
Key Accountabilities will include:
- Support the lead supervisor in the construction of programme of works per annum as well as the operational team in the delivery of programmes on time, of good quality and value for money
- Ensure effective communication with all stakeholders and attend and organise regular progress meetings
- Give clear understanding of works to occur to the tenants and issue notices for access informing the site team of any reasonable adjustments required
- Maintain a complaints procedure and deal with disputes and damage claims.
- Attend community events organised
- Report all defects to Project Lead and advice on any trends (common defects)
- Continually check that our promises are being delivered
Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK.
As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer.
The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement.
PLACEHOLDER
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