Workflow and Quality Assurance Support/account - Norwich, United Kingdom - Marsh

Marsh

Verified Company

Norwich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Workflow and Quality Assurance Support/Account Handler - Marsh - Norwich

With 10 offices in the United Kingdom, Ireland, Continental Europe, Asia, the Middle East, Latin America, United States and Bermuda, our Bowing Marsh teams cover a range of Insurance products across the following areas: Property, Casualty, Terrorism, North American Property, Life Sciences and Mining.

What can you expect?

What you will be rewarded with:

We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will count on you to:

Coordinate and monitor the flow of insurance documentation from our London office into our Norwich office
Prepare insurance contracts and documents using our document templates and adapt these based on information received from our clients and broking team.
Work closely with our broking team to build relationships and provide support.
Arrange for new clients to be setup on our systems
Take responsibility for Quality Assurance checking following appropriate training
Work to help your team achieve internal targets as required.
Make any required alterations to insurance documentation.
Review and respond to queries emanating from our processing teams, markets and clients.
Calculate applicable taxes using our tax tool where required.
Manage a busy workload using organisational skills and impeccable attention to detail.
Undertake any CII insurance training / qualifications, where this is something you desire.

What you need to have:

Strong attention to detail with a methodical and conscientious approach
Planning and organisational skills
Excellent written and verbal communication skills
Ability to work under pressure
Quick to take onboard new information, which is technical in nature.
Ability to cope with cyclical nature of the business
Solid numeracy skills

What makes you stand out:

Previous Insurance experience
Experience within a similar role

About Marsh
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment.

We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

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