Receptionist - Grantown on Spey, United Kingdom - Grant Arms Hotel
Description
Are you a friendly and customer-focused individual with a passion for hospitality? Join our team at a prestigious 4-star Highland Hotel as part-time or full-time Hotel Receptionist.
We are offering competitive wages, holiday pay, a pension scheme, and the possibility of live-in accommodation.This is an exciting opportunity to be part of a dedicated team in one of the most picturesque locations in the region.
The Grant Arms Hotel is a renowned 4-star hotel nestled in the heart of the breathtaking Highland landscape. Our hotel is known for providing exceptional service and a warm, welcoming atmosphere to our guests. With a commitment to excellence, we are seeking a dynamic individual to join our front desk team.Key Responsibilities:
- Greet guests with a friendly and welcoming demeanour.
- Check guests in and out efficiently, ensuring accuracy in reservations and billing.
- Provide information about hotel facilities, local attractions, and services.
- Handle guest enquiries and requests promptly and professionally.
- Manage reservations and room assignments to optimize occupancy.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Maintain a neat and organised front desk area.
- General administrative tasks.
Requirements:
- Previous experience in customer service, preferably in a hotel setting.
- Excellent communication and interpersonal skills.
- Proficient computer skills.
- Ability to multitask and remain composed in a fastpaced environment.
- Problemsolving attitude and a strong attention to details.
- Flexiblity to work various shifts, including weekends.
Benefits:
- Competitive wages reflecting your skills and experience.
- Holiday pay to ensure worklife balance.
- Enrollment in our pension scheme for your financial security.
- Gratuities
- The possibility of livein accommodation.
If you're ready to embark on a fulfilling journey in the hospitality industry and contribute to creating memorable experiences for our guests, we would love to hear from you.
Join us in making the Grant Arms Hotel a destination of choice for travellers seeking comfort, quality and genuine Highland hospitality.
The Grant Arms Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types:
Full-time, Part-time, Permanent
Part-time hours: 24.75 per week
Salary:
From £10.42 per hour
Supplemental pay types:
- Tips
Work Location:
In person
Application deadline: 20/08/2023
Reference ID:
Receptionist full-time or part-time
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