Sales Administrator - London, United Kingdom - heycar

heycar

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are heycar

Since August 2019, we've been raising the bar for customers looking for their next set of wheels, and car dealers looking to sell them.

With Global investment from Volkswagen, Daimler, Allianz and Renault, we bring the best and most trusted dealerships across the UK closer to their customers.

How? By making the right connections. We provide customers with the confidence they need to buy quality cars online in a completely remote experience.

We have doubled the size of the team over the last year and we're building a culture that allows team members to feel challenged and empowered to make some serious changes.

We may have different backgrounds, industries and skills, but we're all driving towards the same goal.

If you want to come along for the ride then read on

About the role:

Are you highly organised? Do you like hitting deadlines and chasing actions down? Do you want to be part of a growing team, working in an industry leading business?

As a Sales administrator, you're responsible for supporting the team of eCommerce Sales consultants fulfilling customer orders. You will work closely with our dealer partners and finance team to facilitate the smooth handling of customer orders.

You will work closely with other members of the sales team, and will report directly to the eCommerce Sales Manager.

What you'll do:

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Dealers: You'll be working closely with our dealer partners to ensure a smooth process from a sale being confirmed to a customer receiving their new car at home
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Logistics: You'll be arranging and co-ordinating deliveries between our transport partners, dealer partners and customers
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Quality control: Ensure that dealers are preparing vehicles to standards required in our T&Cs working with our partners to accept vehicles ahead of delivery
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Administration: you will be accurately processing invoices for products sold and chasing invoices in a timely manner to meet customer expectations. Making sure warranties have been activated for customers
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Customers: You'll be confidently and professionally engaging with customers, you will be supporting them with arranging the delivery of their new car
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Teamwork: Ability to prioritise a busy and demanding workload. Muck in and have an 'all hands on deck' approach. Work effectively as part of a team and using your own initiative. You'll be working closely with a team of sales consultants to achieve our sales targets and SLAs. You will relish the hustle of a busy sales environment

What you'll need:

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Process driven: You are process driven, organised and have exceptional attention to detail and accuracy
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Experience: You have a proven track record in a sales environment. Automotive experience is a bonus but isn't a requirement
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Energy and drive: You're a highly motivated individual who is enthusiastic about sales, and will always go the extra mile to close a sale
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Flexible: You're happy to help test new processes, while being open to feedback and new ways of doing things
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Team player: You have the vulnerability to know that you don't know everything, and the humility to ask for help from those around you. You want to be part of a wider team that celebrates success together

What we'll give you:

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Compensation: We offer a competitive salary + bonus
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Holidays: We want you to relax, you'll have 28 days off (plus bank holidays) throughout the year. We also give you an extra day off to enjoy your birthday
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Hybrid Working: We'd need you to join us in the office for minimum 3 days of the week, and will have flexibility on the other two days to work from home
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Benefits + Perks: With private medical insurance, learning and development opportunities and mental health support we'll give you the extra boost.
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Feedback: You'll be joining more than just another startup - our team are at the heart of everything we do; here we don't leave things unsaid, we encourage honest feedback.
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A Challenge: Fast paced but not fraught. We're scaling fast, so we need you to keep up, push back and question where you see fit
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Fun: We provide a fully stocked kitchen and bar, table tennis, roof terrace, and epic socials, we've got you covered but we do advise table tennis lessons before joining

If you're ready to work with a creative, high-performing group of people we want to hear from you.