Data Insight Officer - Lincoln, United Kingdom - Lincs & Notts Air Ambulance

Lincs & Notts Air Ambulance
Lincs & Notts Air Ambulance
Verified Company
Lincoln, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

About Us


The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire and Nottinghamshire, fully funded by public donations.

If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence.

Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.


Today our cause is as clear and compelling as ever; to help save the lives of critically injured people through rapid response and first-class clinical care.

If you are up for the challenge, we'd love to hear from you.


About The Role


We rely on the generosity of the communities we serve, and have some highly ambitious yet achievable income generation targets.

A key component of which is to ensure that our income is optimised from a diverse range of sources.


LNAA are investing in fundraising; new roles in our income and engagement department have been created to help us continue to enable our clinical crews to save more lives across Lincolnshire & Nottinghamshire.


The main purpose of this role is to develop and implement the Charity's High Value Giving strategy, which seeks to progressively increase support from major donors and charitable Trusts & Foundations.


Key to the success of the role is the development of the existing pipeline of Trust & Foundation prospects and establishing a pro-active Major Donor programme to secure support.

The post-holder will manage a pool of high value giving donors, managing the whole journey including prospecting, acquisition, cultivation and stewardship.


  • NB Experience in at least one of these income types is essential._

KEY ACCOUNTABILITIES:


  • Analyse all fundraising activities as required, presenting data for review and reporting purposes and providing recommendations for future activities.
  • Provide regular support and insight to colleagues in the use of data, championing the use of data to inform and improve our fundraising activities.
  • Support Income and Engagement senior management on development, delivery and review of strategic business planning through the provision of accessible data.
  • Lead on the preparation of quantitative and qualitative data regarding existing projects and identified gaps to prepare information resources for the wider income and engagement team.
  • To ensure accurate data is available in accessible formats and within agreed timescales.
  • Keep up to date on national / regional trends in all fundraising and highlight relevant findings.
  • Establish benchmarking data and monitor the charity's fundraising performance in relation to other Air Ambulances.
  • Establish processes to measure Key Performance Indicators of all fundraising teams and support teams to report on these KPIs using data tools. To provide regular KPI reports to senior management team, highlighting trends and concerns arising from the data dashboard.
  • Provide quarterly analysis (including infographics, graphs etc) to the Director of Income and Engagement on the performance of the department as well as monthly analysis for Senior Management.
  • Be aware of the relevant compliance with GDPR and Fundraising.
  • Keep up to date with relevant professional developments including funding streams, legislation, policy developments, competitor activity and relevant new initiatives.
  • Work across the income and engagement department and wider organisation promoting good working practice in supporter care and data insight.

Person Specification

  • GCSE or equivalent grade B or above in English Language and Math
  • Data analysis / insight specific certificate / diploma / degree or considerable, relevant experience
  • Experience of inputting, manipulating and interpreting quantitative and qualitative data on CRM systems.
  • Strong working knowledge of Microsoft Excel.
  • Ability to interpret and analyse existing datasets for the benefit of income / sales growth.
  • Demonstrable understanding of the purpose of databases within an organisation, ideally with experience of fundraising databases.
  • Practical, methodical approach to solving problems.
  • Meticulous attention to detail.
  • Appreciation of the importance of carrying out key data processes in a secure, compliant and accurate way.
  • Excellent organisation and timemanagement skills.
  • Excellent interpersonal skills and confidence in engaging with people, both written and verbally.
  • Ability to produce engaging written communication when communicating data insight.
  • Able to work autonomously with mínimal supervision.
  • Excellent organisational skills, able to prioritise and meet deadlines.
  • Excellent working skills and abilities in using MS Office and other relevant IT skills.
Our full job information pack is available on our chairty website.


Staff Benefits
We offer our employees 25 days per annum annual leave, in addition to bank holidays (pro rata for part time staff) which increases by 1 additional d
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