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Administrator - Cumbernauld, United Kingdom - Target Recruitment

Target Recruitment

Verified Company

Cumbernauld, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Target recruitment have an excellent temp opportunity available (3month contract) at our client's depot in the Cumbernauld area
- week commencing 27/03/23.

Working as an admin dispatcher for our client, a day in the life may look like the below:

Making outbound calls booking technicians into customers (referred to as policy holders) homes in the most timely and effective way possible.
Provide support to the Policy Holder/Customers during initial notification of claim, giving prompt and accurate advice.
Liaising with technicians, and check their diary and prioritize the workload to ensure the service level is excellent
Make a courtesy call to affected persons so that service levels are as proficient as possible
Immediately report any complaint/problems to the Claims Team Manager, in accordance with the formal complaints procedure Book visits from "visit next due" list so that all jobs are visited.

Experience/skills our client is looking for:

Administration experience with the use of computer packages (word, excel, Gmail, Simply)
Good general education.
Customer service experience is essential due to the nature of work.
Good communication and ability to work as a team

Job Type:
Temporary contract

Contract length: 3 months

Salary:
From £10.42 per hour

Benefits:

Onsite parking

Schedule:

10 hour shift
Day shift
Monday to Friday
No weekends

Ability to commute/relocate:

Cumbernauld,

North Lanarkshire:
reliably commute or plan to relocate before starting work (required)

Application question(s):
- please supply details of customer service experience ? Administration experience? and rre you okay with this position being 3 months contract ?

Experience:

Customer service: 1 year (preferred)
Administrative: 1 year (preferred)

Work Location:
One location