Service Assistant - London, United Kingdom - Atalian Servest

Atalian Servest

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Reference:
/MP/22-11/732/31

Job Title:
Service Assistant

Location:
London Victoria - _Applicants must have the right to work in the UK_

Pay Rate:
£14.42

Contract:
Permanent

Hours per week:
Monday to Friday - 09:00 - 17: hours per week

Business Overview

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Our Integrated Solutions division offers total outsourcing of all facilities services to our clients and delivers a wide range of FM services, such as cleaning, catering, security, building maintenance and helpdesk support services.

Job Overview
We are currently recruiting for Service Assistant to join our passionate and driven Integrated Solutions team based at our client's site in London Victoria

Representing Atalian Servest in supporting the Head of Services at a leading media corporation at their prestigious head offices in central London.

Working as part of a Servies team in a modern business facility, supporting a dynamic commercial and editorial team of colleagues.
To monitor and co-ordinate the buildings facilities enquiries. Liaising with internal and external partners in achieving task resolution within the agreed timescales, whilst ensuring a high-quality service provision for all tasks within agreed KPI and SLA's

Benefits

Access to Wagestream a financial wellbeing tool
Wide range of retail discounts
Discounted gym membership
Join our Cycle to Work scheme
Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our events
Access to internal Mental Health First Aiders
Immediate access to "Opportunity" our internal Learning and Development platform
Required professional membership fees paid for
Win monthly Atalian Servest Superstar Awards

Key Responsibilities:

Provide a high level of customer service, delivering to service levels, goals & objectives
This includes providing support across the business, including daytoday facilities arrangements and operations essential to the running of the building
Provides support for accounting tasks e.g. internal cross charges, coding invoices, raising P.O. etc
Keeping stock of supplies and placing orders when necessary.
Submitting timely reports and preparing presentations/proposals as assigned.
Assisting in setting up new client accounts, supporting the car fleet and ensuring all records are up to date.
Producing security passes, both scheduled and ad hoc.
Keeping the Services handbook and knowledge base up to date at all times.
Helping to support internal and external events.
Events and Hospitality order catering, book catering staff, security.
Providing additional support where required for adhoc requests and meetings.
Performs additional duties as and when required.

About You:

Solid communication skills, both written and verbal
Good interpersonal skills
Shows a desire to be challenged and to develop new skills
Intermediate / Advanced level in G Suite or Microsoft Office suite
A strong customer service approach with a demonstrated commitment to exceed customer expectations.
Multitasking and timemanagement skills, with the ability to prioritise tasks
Experience in similar administrative roles
Familiarity with office management procedures and basic accounting principles

How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

Diversity & Inclusion
We are an equal opportunity employer and are proud of the diversity represented across our business.

In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.