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    • Sales Engineer - London, England, United Kingdom - Global Payments, Inc.

    Global Payments, Inc.
    Global Payments, Inc. London, England, United Kingdom

    3 weeks ago

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    Description

    Sales Engineer

    Global Payments, Inc. is a leading provider of electronic payment services to merchants around the world. Our Sales Engineering team plays a key role in our company's worldwide ecommerce, in-person, and omnichannel sales efforts.

    We partner with our sales teams and clients/partners to technically evaluate needs, propose internal and external solutions, and provide technical consulting throughout the sales cycle. As a Sales Engineer at Global Payments, you will be client-facing solution architect responsible for providing the sales team with the necessary technical expertise to enable them to sell our products.

    Your role involves collaborating with internal and external stakeholders across time zones and geographies, managing resources for sales engineering calls, and ensuring a quick turnaround in accommodating sales engineering requests from our sales & partner organizations.

    • Collaborate with internal and external stakeholders across time zones and geographies.
    • Manage resources for sales engineering calls.
    • Ensure a quick turnaround in accommodating sales engineering requests from our sales & partner organizations.
    • Responsible for providing the sales team with the necessary technical expertise to enable them to sell our products.
    • Identify enhancements and prioritize features and corresponding justification in collaboration with our Product Team.
    • Provide consultative support to key internal/external stakeholders and become a key evangelist of the product.
    • Perform technical discoveries with partners and customers as needed by sales and deliver feedback to Product Management Organization if necessary.
    • Stay up-to-date with product knowledge to be a subject matter expert on our products and capabilities.
    • Map customer requirements to our product offerings.
    • Accelerate opportunities through the funnel by providing solutions through the presales process.
    • Help sell our solutions through compelling software demonstrations for partners, prospects, and clients.
    • Deliver custom product demonstrations that focus on the customer's key business drivers.
    • Support the sales effort by contributing to answering RFPs.
    • Acquire end-user feedback and product ideas for feedback on product development.
    • Collaborate cross-functionally across sales, marketing, implementation, and product development- Share feedback & gather updates on the latest product/feature enhancements & releases.
    • Architect solutions which address client and partner needs through the implementation of our payment gateway and acquiring services.
    • Maintain expertise in all ecommerce, in-person, and omnichannel payment and acquiring solutions.
    • Define and articulate technical best practices to clients and partners.
    • Partner with sales team to acquire new clients and up-sell / cross-sell existing clients.
    • Articulate and demonstrate how our solutions meet client and partner needs and requirements.
    • Provide technical expertise and guidance throughout the sales cycle to drive opportunities to close.
    • Engage with internal teams including Product Management, Product Development, Client Support and Marketing to relay market feedback and provide input into the design of new solutions.
    • Periodically lead internal product training sessions to sales and client-facing teams.
    • Periodically participate as a subject matter expert at industry conferences, trade shows, client events and summits.
    • Participate in ongoing sales and technical process improvement initiatives within the company.

    The ideal candidate should have a strong understanding of API Integrations, JSON Restful Web Services, and other related technologies. You must also have excellent verbal and communication skills, as well as analytical and problem-solving skills.

    We are an equal opportunity employer and welcome applications from diverse candidates. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

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