Contract - Supply Operations Coordinator - Bracknell, United Kingdom - Honda Motor Europe Ltd

Honda Motor Europe Ltd

Verified Company

Bracknell, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Date:13-Mar-2023

Location:
Bracknell, GB

Company:
Honda Motor Europe Ltd

At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work.

The regular office hours are 08:00 - 16:00 Monday to Thursday with a half hour lunch break & 08:00 - 13:00 on a Friday.

However, we offer flexibility of when you work with our daily flex-time start of between 07:00 and 11:00 providing that there is no business requirement.

Whilst there is no contractual right to work from home, the flexibility we offer is that you can request to work from home for a maximum of 50% of the working days in any one month, again providing there is no business requirement to attend the office.

Role
Reporting to the Supply Operations Section Manager and working within the Supply Operations Team.

The Supply and Sales Support Department as a whole are responsible for managing the supply of new cars to the dealer network, planning dealer business objectives, sales analysis/reporting, as well as providing vital support to the retail and corporate field teams.

The role therefore offers opportunities to gain experience of the manufacturer and dealer relationship, as well as an insight into all aspects of the automobiles motor industry.

Main Responsibilities

First point of contact for designated dealer network region of responsibility.
Advise dealerships on all aspects of vehicle supply, including ordering and sourcing cars for sold customer orders, managing communication of any delays or changes to DADs (dealer arrival dates).
Assist dealers with any queries on invoicing, accessory costs, deconsign/reconsign of stock and damage charges.
Updating key stakeholders on stock movements between UK, Northern Ireland and Scotland, to ensure smooth delivery of new car stock.
Manage supply issues proactively, including liaising with third party suppliers such as transport companies and compound staff as required.
Monitor, block and order dealer stock where necessary, to ensure crucial stocking requirements are met at all times.
Proactive communication of information to the dealer network, sales field team and internal departments.
To act flexibly and responsibly within set procedures to ensure minimum inconvenience to our customers, whilst protecting the company's assets and exposure to unnecessary cost.
Selfmotivated in sourcing stock for dealers/customers and upselling conversations.
Problem solving when unforeseen circumstances arise such as damages in transit.

Qualifications, Skills and Experience

Required:

Accuracy and attention to detail to ensure correct information is shared to dealers, the field team and management.
Comfortable handling challenging conversations in relation to delivery dates.
The ability to build relationships and work as part of a team to achieve the goals of the immediate supply team, department and overall automobile business in the UK.
Strong organisational skills with the ability to multitask quickly and effectively.
Calm professional telephone manner.
Ambition to make a difference and go above and beyond.
Flexible to changes in procedures and workload at all times.
Strong PC Skills particularly Excel.

Desirable:

Experience in the automotive industry
Experience using SAP

Honda is dedicated to the principle of creating equal opportunities within the workplace for all associates, agency workers, contractors, job applicants and visitors.

Central to this is Honda's commitment to be a fair, discrimination free company that accepts the uniqueness and differences of people around the world and adheres to the principle that all people are created equal and we embrace inclusion with our various policies.

This commitment comes directly from the Honda Philosophy and belief that we all work together for a common purpose.

Honda recruits, hires, trains and promotes into all levels the most qualified/experienced individuals without regard to race, colour, origin, religion, gender, sexual orientation, age, disability or any other protected characteristic.

Job Segment:
Operations Manager, Supply, Sales Operations, Operations, Sales, Automotive