Pcn Care Coordinator - Leighton Buzzard, United Kingdom - Primary Care Careers

Primary Care Careers

Verified Company

Leighton Buzzard, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role:

Leighton Linslade Health Connections PCN are looking to recruit a full-time Care Co-ordinator.

They will work closely with GPs and practice teams, making sure that appropriate support is made available to them; enable people to access the services and support they require to meet their health and wellbeing needs, helping to improve people's quality of life.

They will work alongside the PCN team to provide an all-encompassing approach to personalised care and enable people navigate through the health and care system.

The post holder will work with a diverse range of people from different cultural and social backgrounds. The ability to work confidently and effectively in a varied, and sometimes challenging environment is essential.

Job summary

To deal with new patient enquiries
Scheduling patient treatments or other procedures
Ensuring records are available and complete prior to patient visits
Ensuring documents, forms and consents are completed prior to and after treatments
Coordinating the initial visit and follow up visits
Coordination of reminder procedures
Diary management in liaison with practice staff
Setting up of specialist appointments, including letters and records, and follow up on care and outcomes
Preparation of treatment plan and explanation of treatment plans to patients, and dealing with patient questions
Assisting with consultation as required
Following up posttreatment if required for major procedures
Following up patient decisions on treatments where these are not initially taken up
Providing lifestyle advice to patients, making any necessary referrals within the practice
Participating in the administrative and professional responsibilities of the practice team
Ensuring accurate and legible notes of all consultations and treatments are recorded in patients' notes
Ensuring accurate completion of all necessary documentation associated with patient health care
Attending and participating in meetings as required
Assisting in formulation of practice philosophy, strategy, and policy
Ordering and display of Health Promotion materials

For full details of the role please see the attached job specification.

An ability to use own judgement, resourcefulness, common sense, and local knowledge to respond to patients' enquiries and requests while adhering to practice limitations
An understanding and acceptance of own capabilities and awareness of own limitations
Ability to work without direct supervision and determine own workload priorities
Flexibility of working hours

Skills required:

High degree of organisation and effective time management
Effective and professional communication skills
Customer or patient service experience in ideally a medical or dental environment
IT competencies, including database use, Word and Excel, with some project management skills and a knowledge of clinical software packages
Ideally a knowledge of dental or medical practices, treatments, procedures, and plans
Committed to patient care and able to empathise with a wide variety of patients

About Us:

Leighton Linslade Health Connections is the primary care network for Leighton Buzzard and works with the three practices in Leighton Buzzard serving a population of c51,000.

We offer various primary care support roles to help the population take ownership of their health and connect with the community; working with the Personalised Care Model to help patients achieve their goals and focusing on what is important to them.

**Disclosure and Barring Service Check