Care Co-ordinator - Bridlington, United Kingdom - A&B Healthcare Ltd

Description

A & B healthcare is an ambitious family run business who aspire to be one of the region's leading care providers.

All our staff members are carefully selected and trained to the highest standards, fully DBS and background checked.

We are actively searching for an additional Care Co-ordinator to join our Team.

Hours are 9-5 (Monday to Friday)

Maintaining the provision of high-quality care in accordance with the companies Policies and Procedures.

Your main job role will be managing the weekly Client and Staff Schedules ensuring continuity is always achieved and compliance is always maintained.

• Staff Supervision
• Rotas and Schedules
• On-Call on a rota basis
• Taking new Service Users referrals from social workers and private Service Users
• Ensure all Care staff are compliant
• Ensure branch phones are answered in a timely manner
• Log on Radar and deal with complaints in a timely manner and pass to branch manager when required.
• Log all compliments on Radar
• Effectively complete rotas for staff and service users and to ensure that travel is kept to a minimum.
• Building strong relationships with the care team, service users and families.
• Providing excellent customer service at all times.
• Liaising with families and other healthcare professionals to ensure the quality of care we provide is the best in the marketplace
• Manage customer and carer queries and action effectively and efficiently

Person specification:

• Have experience working in the Health and Social Care Sector
• Flexible on hours and ability to work occasional evenings and weekends
• Experience of managing staff rotas and overseeing the delivery of care to service users with varying needs
• Some knowledge of operating computer software, word etc.
• Excellent Communication skills
• Excellent Customer service manner
• Committed to delivering the highest standards of care
• Full clean UK driving Licence
• Able to work effectively under pressure

(NVQ Level 3 or equivalent in Health and Social Care would be an advantage)


Job Types:
Full-time, Permanent


Salary:
£22,425.00 per year


Benefits:

• Company pension

Schedule:

• Monday to Friday

Work Location:
One location