Broker Back Office Supervisor - London, United Kingdom - Taylor James Resourcing

Tom O´Connor

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Tom O´Connor

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Description
This is an exciting opportunity for a practically minded, experienced professional to oversee and have ownership of the back-office operations for our regulated business,


You will oversee back-office controls and related oversight processes (and enhance wherever possible) to ensure compliance with regulatory requirements and with firm Policy and Standards (e.g., legal entity authorisation, usage and trading oversight controls).


  • Liaise with the broking desks on IT, Compliance, Client Onboarding and Client matters.
  • Understand the broker commission and draft a broker's commission manual.
  • Ensure the necessary backoffice cover is in place across all jurisdictions.
  • Implement end of day zero commission, reduced commission and error trade reporting/reconciliation.
  • Supervise error handling process and the complaints escalation process.
  • Oversee deal ticket submission process and trade submission to the Exchanges in particular, ensure trades are reported accurately and on time and ensure escalation to exchanges and CPFL Compliance team in prompt time.
  • Coordinate backoffice team training and ensure exchange rules and backoffice policies are up to date and fit for purpose.
  • Maintain Exchange Membership and update user registration and deregistration.
  • Maintain products on the system and update any new products.
  • Submit any document requirement during the year including ICE Annual Questionnaire.
  • Ensure compliance with the post Brexit Oslo structure and liaise with compliance team to monitor communications between Futures and Securities to ensure abidance with EU/UK Law.
  • Prepare desk reports for the Desk Head meetings and ensure Desk Head Signoff.
  • Implement a policy for ensuring that the daily report for financial promotions is reviewed and signed by appropriate personnel before issuance.
  • Update financial promotions policy in line with Compliance directions.
  • Liaise with Credit Control to address any issues which block payment and flag clients who are overdue.

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