Administrative Assistant - Burton-On-Trent, United Kingdom - Midlands Partnership University NHS Foundation Trust

Midlands Partnership University NHS Foundation Trust
Midlands Partnership University NHS Foundation Trust
Verified Company
Burton-On-Trent, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The Mental Health East Admin Team offers a unique opportunity for an Administrative Assistant / Receptionist to work in a supportive environment based at Horninglow Clinic, Burton-on-Trent.

The post holder will be a key member of the Admin team whilst working closely with the Mental Health Clinicians at our Burton-on-Trent base, providing reception duties at this busy clinic so professional and compassionate customer service is important.

Furthermore, our team prides themselves on creating a welcoming atmosphere, where everyone is valued and respected.

We provide regular supervision and appraisals to ensure that all staff have the support they need to develop their skills and progress in their careers.


If you are looking for a challenging and rewarding role, where you can make a real difference to people's lives, then the East Admin Team is the place for you.


  • You will be responsible for providing a quality administrative and reception service supporting pathway clinicians and managers, working in close cooperation with all staff groups and other medical professionals.
  • The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role. Working within the service can at times be a stressful environment, by way of telephone calls, visitors, daily urgencies. You need the ability to work under pressure, with conflicting demands at times with a requirement to work in other administrative areas as appropriate as directed by their line manager.
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by

  • Supporting your career development and progression.
  • Excellent NHS Pension scheme
  • Generous maternity, paternity, adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to
purchase additional annual leave.

  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients.
  • Lease car if you complete more than 500 business miles per annum, fully insured and
maintained (including tyres), mileage paid at lease car rate

  • Salary sacrifice car fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccination every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more.

We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.


This Administrative Assistant / Receptionist role is varied - key skills would be strong customer service and communication, focus on quality and efficiency, confident in the use of Microsoft packages, using our clinical system RIO (training will be given) and creating letters/documents.

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