Night Auditor - Birmingham, United Kingdom - Park Regis Hotel

Park Regis Hotel

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Advert

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at Park Regis Birmingham have in common.

It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.

Our wide range of employee benefits and personalised training and development plans ensure that our team
love where they work.

These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for Night Auditor to join our Department.

As a Night Auditor you will be required to
master the art of versatility and
inject some energy whilst completing a variety of duties.

The main duties expected within the role are:

To be welcoming and approachable to all guests visiting the hotel.
To retrieve guests information from the Park Regis Birmingham data base and to enter and update information as appropriate for each guest.
To make guest reservations and book correctly onto the hotel booking system. Ensure updates on bookings are managed in a timely manner to ensure a service and occupancy is not compromised.
To be a source of hotel security throughout the night and follow Park Regis Birmingham measures when managing a security breach. Ensure this is effectively communicated to the Night Manager and Duty Manager as soon as possible.
To ensure the Night Audit is completed each shift whether this is carried out personally or by another member on duty. All necessary date should be logged and communicated to the Night Manager as soon as possible.
To ensure a positive guest experience to maximise repeat business.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us