Customer Service Assistant - Peterborough, United Kingdom - Nobis Furniture Limited
2 weeks ago
Description
Ability to remain professional and courteous with customers at all times by building a positive rapport with every caller.- To possess excellent verbal and written communication skills
- Able to work with the management team to stay updated on product knowledge and be informed of any changes or new products.
- Can use initiative to answer incoming customer calls regarding potential and existing orders, product problems and inquiries and general customer questions.
- Work as part of a small team to drive sales and boost the company's reputation within the industry by providing a high level of quality customer service.
Skills:
- Basic Computer knowledge
- Excellent Verbal/Written communication skills
- Confident
- Teamwork and interpersonal skills
- Organised
- Analytical and problemsolving skills
- Use of Initiative.
- Self motivation and enthusiasm
- Creative
- Some Social Media Experience would be Advantageous
Education:
Minimum 5 A*-C GCSE's
Desired Work Experience:
Experience in some areas would be beneficial but not essential as full training will be provided.
3 Month Probationary Period
Job Types:
Full-time, Permanent
Pay:
From £23,920.00 per year
Benefits:
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
In person
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