Senior Private Client Administrator - City of London, United Kingdom - Jenson Fisher Consulting Ltd

Jenson Fisher Consulting Ltd

Verified Company

City of London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Private Client Administrator
Hybrid Role: 1-2 days in the office
To £40,000 plus benefits
About
Our client is a boutique wealth planner, asset manager and employee benefits specialist.

Being independent allows them to provide objective advice that is aligned to a client's best interests, delivered by teams steeped in financial services knowledge and experience.

They have built a Company on integrity and trust, because doing what is right for their clients is best for the business.

Our client has been awarded Corporate Chartered status by the Chartered Insurance Institute - the industry gold standard for financial planners evidencing ethical practice, professional, competent and knowledgeable advice, and a commitment to providing serviceand support of the highest quality.

They are passionate about equal opportunities and diversity within the industry and have worked hard to develop a fantastic people-led culture from which they are proud winners of the 2019 and 2021 awards for the Best Financial Advisers to Work for.

Purpose of Role

To provide exceptional quality technical and general administrative support to the Private Client Director of a small and busy team.

This is a demanding role assisting the Private Client Director in delivering an outstanding holistic financial planning serviceto new and existing HNW clients, who typically have high expectations and complex planning needs.

The role will suit a confident and experienced Senior IFA Administrator who enjoys working autonomously in a driven and high-performing client team.

Accountabilities

The role comprises, but is not restricted to:
Client servicing and meeting preparation

Use appropriate systems and processes to submit new business to providers
Assist with the preparation of meeting packs for client meetings and Annual Suitability Reviews
Produce accurate client portfolio valuations and statements using Intelligent Office
Complete and assist with trades and portfolio rebalancing, as required
Assist with cash management control on client accounts (bonds, SIPPs, etc)
Close plans correctly on Intelligent Office in a timely manner and ensure income expectations are settled, if relevant

Correspondence and client files

Schedule and manage follow up tasks relating to client meetings and business submissions using iO to monitor and accurately record tasks
Ensure all client information (including meeting notes) is accurately maintained on internal systems, including Intelligent Office and the Document Management System (DMS), where appropriate
Ensure client agreements, including fee schedules, are in place and are signed, documented and saved to the DMS
Run client risk tolerances and carry out antimoney laundering checks
Ensure electronic client files are organised and updated, and easily accessible

Compliance with FCA and company procedures

Assist the team in complying with FCA and internal compliance procedures, ensuring all client files and information remain compliant and confidential
Notify the adviser of any suspicion of a complaint and follow appropriate procedures within the complaints handling process
Follow Anti-Money Laundering Procedures and comply with the requirements of GDPR
Follow risk profiling procedures, record risk profile score in iO and save risk profile to the DMS
Record and file all relevant correspondence

Assist the part-time Private Client Administrator with PA and general client-facing admin duties

Organise and diarise meetings on behalf of the Private Client Advisors
Work with the Private Client Advisors to prioritise tasks
Provide agendas and information requests prior to client meetings, if required
Assist with the production of management information, as required by central teams
Assist with general administration as required e.g. adhoc scanning and filing

Experience and Qualifications

5+years' experience in an IFA administration role
Sound technical knowledge covering pensions and investments, ISAs, bonds, trusts and protection
Demonstrable experience of delivering client service at the highest level
Experience of using Transact,iOor equivalent system to perform an administrative role
Excellent IT skills with a good working knowledge of Excel
Excellent written and verbal communication skills with a high level of attention to detail
Sufficient understanding of the needs of Financial Services teams, FCA rules and compliances in order to effectively carry out the role
Relevant industry qualifications will be an advantage, but are by no means essential.

Location:
London (1-2 days per week long-term; more during initial training/induction) with hybrid working flexibility.

Salary:
dependant on experience, but expected to be in the range £30K- £40K. Full benefits are also provided, including a discretionary bonus scheme.
Hours of work: 37.5 hours per week, office hours 9am to 5.30pm. It may be necessary to
occasionally work outside of normal office hours in order to meet the demands of client meetings
and pressing deadlines.