Telesales - Remote - B2C - Manchester, United Kingdom - MVF CAREERS

MVF CAREERS
MVF CAREERS
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

_Do you want to work for a company that actually cares about its people?_

_Are you up for the exciting challenge of making a realistic OTE of £37k_

_ If so, don't look any further, this role is for you_

Come Join Us


The Telemarketing Team is one of the fastest growing teams at MVF calling business owners and homeowners across the globe.

We have 40 Telemarketing Consultants calling the UK, the US and Australia. We have ambitious plans for 2023 and have recently launched a B2C Home Services team to keep supercharging our growth


As a Telemarketing Consultant you will be calling homeowners who have registered their interest in a product or service through MVF's own marketing material.

You will ask open questions to understand more about home and then cross sell additional products or services.

In this way you generate more leads, whilst also helping customers improve their homes, helping our clients and MVF grow.

This role is on the Home UK Telemarketing Team working remotely 9am - 5pm Monday to Friday.


What we're offering you:


  • Salary of £22,000 per annum + OTE £33,00037,000
  • Great worklife balance, Monday
  • Friday, business hours (9am 5pm) it's not a competition between who leaves the latest, just keep smashing your targets
  • Fully Remote Working
  • Competitive holiday benefits (24 days a year paid holiday, plus 8 bank holidays)
  • Life Assurance to protect your loved ones
  • Benefits allowance for health, dental and vision coverage
  • Defined Contribution Pension and salary sacrifice scheme
  • Be Well: Our award winning wellbeing and mental health programme to support all MVFers and their families
  • Family Forward support for our MVF parents and their minimes
  • Free breakfast when in the office
  • Company offsites and holiday incentives (Ibiza is our usual choice of destination)
  • A wide range of free health clubs including yoga, pilates, football, book club, boxing, personal training, jiu jitsu and choir we also run some of these remotely so anyone can get involved

What you'll be doing

  • Dial out approximately times per day. Our bespoke lead platform allows you to work that quickly and efficiently
  • Identify further potential opportunities to match customers with our partners over the telephone by using your exceptional listening skills and product knowledge. No two conversations will be the same
  • Perform in line or above your targets, being rewarded for your efforts with performance related bonuses.
  • Use our bespoke platforms to input and record data. An eye for detail is key in this role to ensure that prospects are contacted with the correct information in a timely manner.
  • You will be confident troubleshooting basic tech issues, working through common solutions before escalating to the management team.
  • Keep up to date with company performance and announcements by using HelpJuice, our company wiki and slack, our communications tool.
  • Take ownership over your training and development by attending and participating in feedback/ coaching sessions.

About you/Requirements for the role


You will have worked within a telephone sales or a lead generation business, ideally B2C where you have experience talking directly to consumers, building rapport and having an informative sales approach.

outsourcing, or in a Business Development or Account/ Client Manager role. As this role is working from home, ideally you will have worked remotely before.


You will be:

  • Professional, confident working independently and able to manage your own time.
  • Selfmotivated, demonstrating resilience in a role where you are working to multiple KPIs and targets.
  • Computer literate with the ability to navigate windows based software and browsers. Ideally you will have worked with databases, booking systems or CRMs previously.
  • Confident speaking and relating to our customers. You will build rapport over the telephone with ease, understand and will be able to share information quickly and concisely.
  • Target driven both in terms of number and quality
- at MVF it is not simply about the number of calls that you make or the volume of leads that you qualify but also about the quality of those calls.

  • A fast learner as we are introducing new services and adapting our approach based on data. This means that we are constantly improving the way we work so you will need to be adaptable
  • Commercial with the ability to identify the most profitable products to cross and upsell to business owners.
  • Detail orientated as we need to make sure that the correct information is shared with our partners.


You will also need an appropriate home working environment and suitable internet speed to work as a Telemarketing Consultant at MVF.


About MVF


MVF is an award-winning customer generation business supplying some of the world's leading brands with high volumes of new customers in over 45 countries.

In 2020 we were ranked 1st in the UK in the Sunday Times Best Companies to Work F
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