Control Desk Operator - Bedford, United Kingdom - Bedford Borough Council

Bedford Borough Council

Verified Company

Bedford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

General information:

Reference :002960

Closing Date :19/11/2023

Service Area:

Directorate:

Environment

Service Area:

Traffic Operations

Vacancy Details:

Category:

Customer Service - Customer Service - All

Job Title:

Control Desk Operator

Grade:

BBU05

Salary Range (£ pro rata for part time roles):
BBU05 21, ,968

Contract Type:

Full time permanent

Contract Hours:

37.00

Job Advert:

You will provide radio and administrative support and information for parking Services and provide administrative support for the Parking Enforcement Team and Parking Services back office team as required.

Duties includes:

Provide radio control desk cover for on street and off street Parking operations and town centre CCTV radio link.
Manage telephone calls and radio enquiries relevant to the post.
Maintain daily records both manually and digitally.

Control of the Car Park system is the main duties of the position dealing with customers entering and exiting the car parks through the intercom system.

Preparation of equipment for the enforcement team on a daily basis so that the team have their PPE ready for their shifts.

We offer a generous pension scheme, 27 days annual leave rising to 32 days after 5 years service amongst other benefits.

How to apply

Please note:

The Council will not normally re-employ ex-employees in receipt of:

a severance payment (within 12 months of leaving):

-
a local government pension (applies to Senior Officers only)

unless the appointment is business critical

Additional Vacancy Information:

Allowance (pro rata for part time roles):
N/A

Work Pattern:

Working 5 days out of 7 including occasional weekends and Bank Holidays

Is this an enhanced DBS role?:
No

Is this a politically restricted role?:
No

Is this a customer facing role which requires a fluent English Speaker?:
Yes

Vacancy Location:

Location:

Bedfordshire, Bedford Borough Council Recruitment, Bedford

Location:

Borough Hall, Bedford

Is this a designated car user position?:
No