Operations Co-ordinator - Weybridge, United Kingdom - March Recruitment

March Recruitment
March Recruitment
Verified Company
Weybridge, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

The Operations team manage the Suppliers and Partners, liaising with our panel to ensure outstanding performance whilst maintaining legislative compliance and adhering to industry best practice.


Hours:

Monday to Thursday 9am to 5.30pm Friday 8am to 4pm or 9am to 5pm, Hybrid model available with 3 days in the office.


Key Responsibilities of an Operations Co-ordinator

  • Collate, log and review monthly partner packs to establish Partner performance
  • Analyse Partner data to develop an understanding of performance and to highlight possible changes or opportunities to increase UK revenue and partner growth
  • Work alongside and collaborate with Client Services and Risk & Compliance to ensure processes and communication are clear and aligned
  • Review workflows for new and existing projects
  • Manage the setup of partners via the Online Portal
  • Liaise with internal stakeholders regarding new Partner onboarding communication and training
  • Build and monitor partner strategies using the internal toolkit with (QC Admin)
  • Assist with file the transfer process, including building and testing processes for the onboarding of new partners

Key Competencies of an Operations Co-ordinator

  • Be able to understand, communicate, interpret information with IT to manage, report, assist in the build of performance reporting
  • Adept with organising and prioritising work commitments and hitting tight deadlines
  • Experienced in identifying and analysing trends whilst providing solutions to problems
  • Highly proficient with Microsoft Office, particularly Excel
  • Strong written and oral communication skills
  • Excellent interpersonal skills and experience of working in a team
  • Good understanding of customer service
  • Have a willingness to learn
  • Some understanding of Data Protection legislation and business Information Security requirements
  • Knowledge and experience of Compliance and Risk.

Benefits

  • Private Health Care
  • Annual Performancerelated Bonus
  • 25 days Annual Leave
  • Birthday as Leave
  • Life Insurance
  • Pension Scheme

Consultant:
Donna Jackson


Job Types:
Full-time, Permanent


Salary:
£27,000.00-£32,000.00 per year


Schedule:

  • Monday to Friday

Work Location:
In person


Reference ID:
J13080DJ
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