Customer Service Viewing Co-ordinator - Liverpool, United Kingdom - RWinvest

RWinvest
RWinvest
Verified Company
Liverpool, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
RWinvest is an award-winning market leader in UK property investment.

Since 2004 we have successfully built a reputation for delivering exciting and profitable developments in buy to let residential and student investments to offer to investors in the UK and across the globe.

Main Responsibilities

Managing Valuations Viewings Calander (All Sites)

  • Keeping record of requested/confirmed and completed valuation requests.
  • Contacting Site Teams to schedule surveyor access in line with their request (so site team are aware of onsite traffic)
  • Confirming Requests/Scheduled appointments with Post-Payment Team.
  • Attend site to support the surveyor with site access.
  • Support survey teams by providing
  • CML/Floor Plans etc to support appointment, ensuring all requirements are provided.
Managing Sales Viewings Calander (All Sites)

  • Keeping record of requested/confirmed and completed sales viewing requests.
  • Contacting Site Teams to schedule access in line with the sales agent request (so site team are aware of onsite traffic)
  • Confirming Requests/Scheduled appointments with Head of Admin (Francine B)
  • Attend site to support the sales rep with site access.
  • Undertake safety induction for all viewings.
  • Organise required PPE for all sales viewings.
Organising/Confirm Safe Access (All Sites)

  • Hold initial meetings with site team/developers in order to outline safe route of access on each site.
  • Hold initial meetings with site team/developers in order to outline date access is granted from.

Requirements:


  • Excellent written and verbal communication is a must as you will be dealing with high value investors and industry professionals
  • Excellent customer service skills and the ability to work alone when required
  • Be thorough and pay attention to detail

Benefits

Expected start date:

ASAP

Job Types:
Full-time, Permanent, Office/Site Based


Salary:
£21,000 per annum increasing to £23,000 following a 3 month probation


Benefits:


  • Company events
  • Company pension
  • Cycle to work scheme

Schedule:

  • Monday to Friday (Liverpool City Centre)
  • No weekends
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