Night Auditor - Crawley, United Kingdom - Sandman Hotel Group

Sandman Hotel Group

Verified Company

Crawley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Sandman Signature Gatwick/Crawley Hotel are looking to recruit a
Night Auditor to join a fantastic team at the 4-star 151 bedroom establishment in Crawley.

Are you a Night Owl? We are looking for a dynamic, highly flexible personality who strives to exceed customer expectations as well as having a willingness to learn and develop within the hospitality industry.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests.

We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS FROM DAY 1

28 days holiday per annum
Flexible schedule
Pension
Free Parking whilst on shift
Rewards and recognition
Growth opportunities
Dedicated Training Programme
EAP support and counselling
Employee & Immediate Family Assistance Programme
Perkbox Benefits including discounts at 1000's of retailers

PERKS AFTER 3 MONTHS

Team, Friends and Family Hotel rates
Up to 40% of food discounts
Northland Mountain Resorts
Northland Sports

PERKS AFTER 12 MONTHS

X3 complimentary nights stays to use in the UK, Ireland or North America

The hours of work are typically 22:45-07:15 and include weekends & bank holidays.

Key responsibilities of this role include:

To provide a warm, welcoming and friendly environment
Management of guest arrivals and departures
Cashiering duties
To provide guests with information and assistance as required
Reservations handling
Telephone handling
Luggage assistance
Reconciliation of payments, revenue streams & closing of business date, and the completion of all other Night Audit procedures
Team Training,
All other duties as directed from the Front of House Manager
Have previous hotel management experience,
Demonstrate supervisor skills; good judgment and common sense.
Superior written and oral communication skills.
Excellent organizational and time management skills, with the ability to set priorities for self and others.
Always delivers exceptional customer service in a professional manner
Is personable and presentable
Works well both as part of a team and on own initiative, and with a good level of common sense
Has a keen eye for detail with the ability to find, trace and correct anomalies
Is highly reliable and very flexible with working patterns
Has a strong willingness to learn and is keen to develop and progress within the hospitality industry

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the mínimal requirements of the applicable skills required.

You must be legally entitled to work in UK to apply.

**ABSOLUTELY NO PHONE CALLS PLEASE