Customer Portal Support - Harlow, United Kingdom - Mosaic Recruitment

Mosaic Recruitment
Mosaic Recruitment
Verified Company
Harlow, United Kingdom

1 day ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Lovely open planned modern offices

  • Lots of progression within the company to progress and learn
  • Work for a friendly team

Key Responsibilities

  • Ability to access customer portals and transporting data and information.
  • Ability to input information for new product listings in customer portals.
  • Ability to input all promos on customer portals throughout the year as submitted by the company
  • Ability to change pricing schemes on customer portals
  • Ability to navigate internal and external IT systems.
  • Ability to book deliveries and obtain depot booking slots on customer portals with inbound analysis.
  • Creation of customer portfolio
  • Master Files using SAP and customer portals.


  • Ongoing

  • Maintaining customer product information and updating pallet configs, barcode etc.
  • Create custom performance reports from customer portals & SAP, as required by mainstream head.
  • Daily printing of purchase orders.
  • Preparation for customer visits to the facility.
  • Organise Team meetings with Customers and internal Sales Teams.
  • Maintain and update once a month Customer contact list and Customer portal details and password updates.

Requirements:
-

  • Accuracy in reporting functions and inputting data on customer portals.
  • Familiar with customer portals and ability to navigate their system
  • Be customer focused, flexible and friendly.
  • Team Spirit: Internal and external team collaboration, working in a friendly environment.
  • Strong IT skills is a requirement to navigate customer portals and internal SAP management system.
  • Strong skills in Microsoft office programs: EXCEL is a must.
  • Flexible to jump in and cover for staff on holiday or off sick in the team
  • A cando attitude.
  • Multitasking is mandatory.
  • SAP experience required but not necessary as training will be given or assistance to navigate software

Requirements:


  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
-
Exceptionally strong IT skills including Excel:

  • Passion for the logistics/supply chain industry and a desire to contribute to its growth and success.

Benefits:

- starting salary of £25,000

  • 95pm Monday to Friday with 1 hour for lunch
  • Training and professional development opportunities
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