Property Manager - Salisbury, United Kingdom - Adkins & Cheurfi Recruitment
Description
Main Responsibilities and Functions;
Communications and Marketing:
- Liaising with landlords and tenants across the portfolio to include regular updates to landlords/tenants where necessary
- Putting rental offers across to Landlords
- Sending out terms of business to applicants
- Arranging checkin's and liaising with the appropriate person to ensure property/room is ready for new tenant
- Arranging property checks
- Processing utilities
- Inventory processing
- Organising maintenance with contractors
- Dealing with end of tenancy (remarketing properties/organising checkouts)
- Valuations
- Viewings/property checks/checkin's/checkouts
- Organising viewings/liaising with applicants when allocated staff member for this task not available
Financial:
- Processing Invoices
- Rent arrears
- Deposit returns and disputes
- Setting up service charge/ground rent payments using rental for landlords with leasehold properties
- End of year statements for landlords
- Calculating rent for interim periods/less than a calendar month
Compliance:
- Ensuring all HMO's are fully compliant
- Fire alarm checks of HMO properties (weekly/6 monthly)
- Organising safety certificates
- Serving notices
- Carrying out referencing on tenants where required
- Creating AST's and dealing with AST Renewals
- Ensure any compliance requirements of the role are met and adhered to
- Ensure the highest possible standards of customer safety and welfare
Systems:
- Ensuring Jupix up to date for each property
- Setting up new instructions (Jupix/compliancy checks/marketing)
- Using Adobe docusign software to issue terms of business/AST's and other signed documents
- Use of Vouch to process referencing
- Use of Notify to process end/start of tenancy utilities
General;
- Covering other Property Manager's workload / portfolio during times of absence
- Shared responsibility for out of hours calls
- Any other duties as may be required by Line Management
Key Skills;
- Proactive, motivated and enthusiastic team player
- Ability to work with a diverse range of clients
- Ability to focus on your own work and work as part of a team
- IT, Computer and Internet Literate
- Professionalism and Persistence
- Excellent communication skills
- Highly organised individual and the ability to multitask
- Have strong attention to detail
- Prioritising and Direct Approach to sales
- The ability to close sales over the telephone and to upsell where possible
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