Billing Administrator - Salford, United Kingdom - Leep Utilities

Leep Utilities

Verified Company

Salford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ROLE PURPOSE
Leep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK.

With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and wastewater, alongside heating, cooling and hot water services.

Leep is the result of a joint venture between the independent mid-market infrastructure investment manager, Ancala Partners LLP and one of the UK's leading private real estate investment and infrastructure companies, The Peel Group.

We deliver straightforward connections throughout the UK and hold the relevant licenses that allow us to adopt regulated utilities on new developments.

This is a fantastic opportunity to join an experienced billing team to deliver a specific project.

Leep Utilities are beginning to explore innovative technologies that will support our customers in how they receive their bills through metering automation.

Reporting to the Service Excellence Manager, this role is key in providing back office support to improve the quality of billing data within our Customer Management system.

We're looking for someone who can balance a keen eye for detail with the speed of data input.

PRINCIPLE DUTIES & RESPONSIBILITIES

Updating customer data fields on our in house system
Manual adjustment of customer bills to balance company financials
Data cleanse activity to remove bad or outdated data
Manually enter information to provide accurate reporting for our Customer Ops team
Ability to spot issues and raise to management

KNOWLEDGE & SKILLS REQUIRED

Good core IT skills, primarily a good understanding of Microsoft Excel and a CRM system
Strong eye for detail
High speed data entry
Basic investigation skills to identify additional issues when cleansing
Ability to adapt as priorities/demands change and initiate actions.

Keep the Leep values at the front of your mind in everything you do

Safety
Customer Promise
Accountability
Reliability
Respect
Flexibility

BENEFITS OF WORKING WITH LEEP
Leep believes in stable growth and putting people first. Our 5 year strategic growth plan gives us both stability today and an amazing outlook for the future. We have a very friendly, supportive and collaborative culture here at Leep, which you could be a part of You will also benefit from

25 days holiday + bank holidays
Company pension plan
Health Cash Plan
Collaborative and supportive company culture
Team social events
Fresh fruit baskets delivered to the office twice a week

Come and join us today

Job Types:
Full-time, Fixed term contract

Contract length: 6 months

Salary:
Up to £24,000.00 per year

Schedule: