Lettings Administrator - Reading, United Kingdom - Dove & Hawk
Description
Lettings Administrator - Reading - £25,000 to £27,000 (Dependant on Experience) plus discretionary bonus
My client, a well-established investment and build to rent firm providing modern family homes for rent in the UK, are seeking a motivated and passionate Lettings Administrator looking to establish their career and join their new development in Reading.
Duties:
- Providing exceptional customer service to both potential and existing tenants, ensuring a positive experience and maintaining high service standards.
- Accurately record all lead information into the CRM system, ensuring data integrity and enabling effective tracking and followups by the lettings team.
- Coordinate and schedule property viewings for the lettings team, liaising with prospective tenants, and lettings consultants to optimize the viewing process.
- Support the lettings team with administrative duties, including preparation of tenancy documentation, updating listings, and maintaining organised records of all interactions and appointments.
- Serve as the first point of contact for the lettings department, offering administrative support, responding to queries, and contributing to the overall efficiency and success of the team.
Requirements:
- Previous experience in real estate and residential lettings, Lettings Administration within BTR/PRS is preferred but not essential.
- Strong communication skills, dynamic and driven personality
- Highly organised and adaptable to work in an ever changing environment
- Positive personality with the ability to motivate colleagues and work in a team
- Problem solving capabilities and a high level of accuracy
Hours:
Office Based in Reading Monday to Friday 9.00am to 5.30pm
Salary:
£25,000 to £27,000 per annum plus discretionary bonus
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