Senior Admin Officer - Belfast, United Kingdom - Riada Resourcing

Riada Resourcing

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Northern Ireland Housing Executive - Senior Administration Officer - Belfast
NI Housing Executive is one of the largest housing bodies in the UK.

NI Housing Executive are a flexible and inclusive employer offering great career pathways, enabling you to reach your full potential.

Do you have administrative experience and considering a move into the Public Sector? _WhatsApp 'Jobs NI Housing Executive' with your name to to find out more_

Benefits:

Hourly Rate: £11.39 per hour
Location: Belfast
Hours of Work: 37 hrs per week, Monday to Friday 9.00 am pm
Holidays: 36 days pro rata
Duration: Temporary, ongoing

Duties include, not limited to:

To assist in the effective administration and delivery of Belfast Housing Solutions and Support services.
Provide high quality customer telephony services, answering and triaging calls professionally, helpfully and in a timely manner.
Provide compassionate customer service, dealing with a wide range of customers often presenting with complex needs and issues.
Answer customer queries within the remit of the role including taking ownership and following issues through to completion, while ensuring timely escalation as required.
Create and maintain excellent recordkeeping arrangements to support the team, including document version control and good governance.
Monitor and manage BHSST inboxes and correspondence appropriately.
Competent use of IT systems, accurately updating housing support systems HMS/CMS and using Microsoft packages eg Word, Excel, PowerPoint to intermediate level.

Criteria:

BTEC Higher or equivalent qualification plus one year's relevant general administrative experience.

OR
BTEC National or equivalent qualification plus two years' relevant general administrative experience.
OR

Microsoft Office Proficiency:
Intermediate.

As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.

Riada Resourcing is an equal opportunities employer.

Riada Resourcing acts as an employment agency for Permanent recruitment and an employment business for the supply of Temporary workers.

Job Types:
Full-time, Temporary contract

Salary:
£11.39 per hour

Schedule: