Call Centre Staff - Birmingham, United Kingdom - TOA Taxis

TOA Taxis

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Call Centre Staff / Data Entry

Experience preferred but not essential as training will be given to right person.

Working in a busy call centre in pleasant suburb of Birmingham, we are look for individuals with the following skills:

Excellent telephone manner with a good command of the English language
Listening skills, able to take information and record it accuracy via a computer system
Ability to deal with customer queries / complaints in a calm and professional manner
Flexible working across 3 different shift patterns to cover 24hrs

- some geographical knowledge of Birmingham is useful but not essential

Be a team player

When you join us, you'll be working from our Harborne based control centre.

We will provide you with excellent training on how to use our specialised taxi dispatch system and plenty of support throughout your time at TOA Taxis.

Our call centre is open 24/7, 365 days a year including bank holidays.

We are looking for someone to fill a full time role of 5 days (40 hours) per week which may include some weekend working on either our day shift (7am to 3pm) or our afternoon shift (3pm to 11pm).

In return we offer: