Adminastrative Assistant - South Yorkshire, United Kingdom - TSG UK Solutions Ltd

Tom O´Connor

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Tom O´Connor

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Description

Title:
Installations Administrator


Reporting to:
Fleet
General Manager


Location:
Barnsley Office, S74 9SE


Hours of work:
Monday -Friday 9: /2hr unpaid lunch)


Principal Objectives:


  • Undertake general administrative and clerical duties
  • Provide an efficient and professional first point of contact for telephone calls and queries
  • Enter data onto inhouse computer systems, raise works order, create job files and invoice completed works.
  • Liaise with engineering staff
  • Provide support to managers and other employees by assisting in daily office requirements including holiday/sick cover

Key Responsibilities:


  • Answer and direct phone calls in a professional manner
  • Updating customer databases promptly and accurately
  • Log and, where applicable, deal with customer queries and complaints

Skills & Abilities Required (Essential but not limited to):

  • 2 years + experience working in an office environment
  • Ability to plan and organise workload & reprioritise as required
  • Good communication skills & good telephone manner
  • Successful working as part of a team as well as independently
  • Proactive approach to role
  • Proven ability to multitask
  • Understanding of Microsoft packages i.e. Outlook, Excel, Word.
  • Computer skills is a prerequisite for the roll
As per Health and Safety at Work Act 1974, Employee's must also

  • Take care of their own health and safety and that of others
  • Cooperate with their employers
  • Not interfere with anything provided in the interest of health and safety

Additional

  • Full driving licence (preferably clean)

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