Front of House Receptionist - London, United Kingdom - OCS Group

OCS Group

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

We have a vacancy for a Front of House Receptionist to join our team based in London SW1Y 6QB

You will support the building's landlord and their management team by delivering a 5* meet-and-greet service and by creating a professional and friendly first impression.

Your role will involve managing the 'front-of-house' processes, including post, couriers, contractors, general visitors and the associated access and signing-in procedures.

You will need to have excellent communication skills and experience working in a front-of-house or customer service role.

You'll work in a friendly, proactive manner using your initiative to find ways of developing the occupiers-experience.

Our staff have a 'can do' approach and will work effectively with letting agents, building management and other property professionals.

Main Duties

Set up, manage, and take ownership of the reception area to ensure the ambience reflects the clients' and tenants' expectations
Meet, greet, and manage visitors 'become the friendly face of the building'
Represent the developer/landlord in a professional and knowledgeable manner
Manage couriers, post and all deliveries
Submit weekly reports on site activity
Develop effective relationships with clients, agents and contractors
Ensure that the building reception area is always immaculately presented
Ensure any vacant space is kept pristine and available for viewing
Liaison with the property manager and/or facilities manager to help ensure contractors carry out their duties effectively and assist with any other tasks requested
Report issues and manage these to resolution through the correct process

What will you get in return?

A pension scheme

- to save for the future - eligibility rules apply

Access to high street discounts
Access to low interest loans
Recognition scheme 'OCS Stars' monetary rewards given to top performers
Training and Development

- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme

Long Service Awards
Cycle to work scheme

- discounted bicycles

Access to our Employee Assistance Programme
247 Wellbeing Support

About Us:

OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.

The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.