Business Support Co-ordinator - Maidenhead, United Kingdom - SUEZ

Description

Are you an established Business Support Coordinator?
When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet's natural capital for future generations. It's a career that's not only exciting, but full of opportunities as well as professional and personal fulfilment.


About the Role

• From £33,000 £35,708 + Car or Car Allowance + 10% Bonus + Benefits
• Based at Maidenhead with work from home available 2 days per week once trained.

What will I be doing as a Business Support Coordinator?

• This position is pivotal in the support of our existing Municipal contracts for our incab technology solution.
• You will form a stable platform between the Municipal contracts/clients and suppliers to ensure all areas of fixes/development/testing is carried out to a very high standard.
• The Business Support Coordinator will assist on various projects on Incab technology, and on occasions take a lead. This will involve ensuring all areas of implementation is carried out in accordance to the specification.
• As part of the role, developing/documenting bespoke training material will be required. It is then the intention that you will deliver all training to various stakeholders within the business (ranging from manual operatives to Contract Managers).
• You will ensure that all operational functionality and understanding of our systems is running smoothly in a live environment.
• Troubleshooting problems in operational process and finding solutions that enable the business to provide a quality service.

What are the requirements? (experience and qualifications)

• Strong leadership skills including coaching and training
• Good process Management skills
• Strong team working skills
• High quality written and verbal communication/presentation skills
• Good skills in influencing methods and techniques particularly in relation to change management
• Experience of testing and implementing software into a controlled environment
• Ability to build relationships for information on solving problems, both internally and externally

Specific Knowledge

• Good understanding of the key success factors and input criteria behind implementation of new software/technology. Excellent written & communication skills, Computer skills (PowerPoint, Excel, Word, project),

Safety & Compliance

• Clear understanding of compliance required when training new/existing users on technology/software

Customers

• Experience of working with customers and stakeholders to deliver efficiencies and savings. Constantly reviewing how to manage expectations, maximising customer loyalty and profit levels.

People

• Open communication skills. Experience of engaging and communicating with employees to ensure training and implementation is successful.

Who we are

At SUEZ the efficient and sustainable management of resources around the globe is at the heart of everything we do.

Respect - acting ethically and with integrity - is one of our core values. We're passionate about the environment and believe in protecting our world. With true team spirit, we can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services

We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work.

In a friendly, supportive environment, you'll be inspired to grow and play your part in creating a better future for all.

**No agencies please