Senior Admissions Advisor - Newquay, England
Only for registered members Newquay, England, United Kingdom
1 month ago
* This salary range is an estimation made by beBee
Job summary
We welcome applications from students from all over the world and our purpose is to provide an efficient service that provides an outstanding applicant experience from beginning to end. The service we provide makes a significant impact to thousands of applicants' lives every year and because of this our aim is to make that service as fair, inclusive and accessible as possible.
Responsibilities
- Respond to applicant queries received via the admissions portal, admissions phoneline, and the admissions email account
- Find information for applicants, ensuring information is correct and comprehensive
- Gain and share knowledge amongst a large team, whilst being available to assist advisors as and when demand dictates
Qualifications
- Experience in a Service Desk environment at a Senior level
- Experience in line management either in a Service Desk or customer service-orientated environment
- Strong interpersonal, communication and document writing skills
- Understanding of an enterprise / complex support environment
Job description
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