Passenger Experience Manager - Hounslow, England
2 weeks ago

Job summary
You will build strong collaborative relationships with internal external partners including airlines handling agents Border Force retailers other operators and internal departments to ensure effective delivery of the daily terminal operating plan and a seamless passenger experience.This is a job share position located at Terminal 2 3 and 5.
Responsibilities
- You will act as primary point of response for operational incidents within the terminal liaising directly with APOC in event of disruptions to operating plan during fire health safety security or other operational incidents.
Job description
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