Client Service Representative - London, United Kingdom - Christie's
Description
The RoleKey Responsibilities/Tasks:
(Duties include but are not limited to the following)
- Provide client service support at client facing desks at King Street for Bid/ Registration and Payments tasks
- Provide assistance with Front of House administrative tasks at King Street including, but not limited to, FOH area management, liaising with Security, IT and Facilities
- Provide client service support for all Evening Sales and appropriate Events
- Assist in gathering and recording Client Comments
- Process catalogue orders in person and on telephone
- Provide support to telephone bidding, and Christie's LIVE clerking
- Strong awareness of overall business activities and ability to communicate relevant information
- Other duties as assigned by Manager
- Educated to degree standard or with comparable working experience in client service
- Ability to reflect the image and standards of Christie's in all situations in accordance with Client Service Standards
- Ability to work with clients in person and remotely
- Ability to work professionally and responsibly with all other areas within the business
- Ability to work well as a team and promote team effectiveness
- High degree of organization with ability to multitask, prioritize, and follow up promptly
- Willingness to accept assignments with positive attitude
- Desire to learn and take on new challenges
- Excellent verbal and written presentation skills
- Commitment to regular and punctual attendance
- Flexible working hours when required, including evening and weekend sale coverage
- Excellent general IT skills and ability to learn all Christie's systems
- Fluency in a European language is desired
LI-Hybrid
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