Customer Service Assistant - Hayle, United Kingdom - Stark Building Materials Ltd

Stark Building Materials Ltd

Verified Company

Hayle, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role

We are looking for an energetic and enthusiastic Customer Service Assistant to join our team in Jewson Hayle (TR27 4HU)

This role is working with
Jewson as part of the
STARK Group. We are a leading building materials distributor in Northern Europe.

We connect suppliers of heavy building materials with the professional craftspeople who build,renovate, and maintain the cities of tomorrow.

At
STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo.

We are convinced that our continued success relies on the diverse skills, experiences,and backgrounds that our employees bring to their everyday work.

Is this role right for me?

This role has a strong focus on customer service as well as working in different areas of the branch, so this role is great for someone who loves to build relationships with customers and enjoys a varied role.

The person we're looking for will have:

A passion for delivering great customer service
A flexible approach to work; happy to work in various departments within the branch
A great team player: ready to support colleagues and customers when needed
A confident communicator, both over the phone and in branch

Hours of Work:
Monday-Friday 7:30am-17:00pm + Alt Saturday's 8am - 12pm

What will I be doing?
As a
Customer Service Assistant, your role will be essential to keeping our branch running smoothly.

From serving our customers at the trade counter and in the yard, and from monitoring stock to growing our sales, you'll be at the heartof our operations.

Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson.

To support our customers and deliver a great service you will:

Assist and advise customers on the shop floor, trade counter and in the yard
Get to know our products and services to make the most of all customer interactions
Develop great relationships with new and existing customers, understanding their needs, and providing proactive advice and solutions
Process and prepare customer orders using our inhouse systems
Build relationships with customers both face to face and over the phone
Maintain stock levels in branch and carry out regular stock counts
Make Health & Safety a priority and demonstrate how you can keep yourself and others safe
Work with colleagues to suggest opportunities for improvement

Requirements:

N/A

About Us

What will we offer you?

STARK Group are pleased to offer you:

A competitive salary
A discretionary bonus scheme
Opportunities for career progression and development
31 days' holiday (including bank holidays), plus the option to buy or sell additional days
A defined contribution pension scheme
Great discounts across high street chains, online stores and holiday agents
STARK Life Assurance Scheme
Access to a leading health and wellbeing portal

Are Jewson and STARK Group inclusive employers?
The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

**We'd love to hear from you, hit apply And a member of our Internal Recruitment team will be in contact with you.