Parts Supervisor - London, United Kingdom - Renault UK

Renault UK

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Parts Supervisor

Inbound & outbound parts telesales

Hayes, Middlesex (UB3)

£32,500 pa + bonus (OTE £37,375 pa)

Mon to Fri 8am to 5:30pm + 1-in-3 Saturday mornings

Renault Retail Group seeks a Parts Supervisor to join our new Trade Parts Hub in Hayes, Middlesex (UB3).

Current experience in automotive Parts office supervisor experience, either at a dealer group telesales department or at a motor factors organization, is essential.

Working with the Site Manager, this Parts Supervisor role will involve supervising a team of telesales operatives that carry out inbound and outbound calls to new and existing b2b trade customers, local and regional businesses and fleet clients with the objective of selling and promoting branded automotive car and LCV parts, accessories and consumables.

The Parts Supervisor's specific duties will include

Ensuring own and telesales team's targets for sales volume and turnover are achieved
Assisting with daily team management, performance, coaching and development
Assisting management with recruitment, induction and training activities
Helping to maintain optimal levels of customer service
Monitoring systems, processes and interactions with colleagues outside the Parts Telesales teams with a view to reporting on areas of improvement as and when necessary

The working hours are Monday to Friday 8am to 5:30pm with 30 minute lunch break, plus 1-in-3 Saturday mornings 8:30am to 12:30pm.

In return we offer a basic salary of £32,500 per annum, plus a monthly team bonus. OTE circa £37,375 pa.

Benefits include 25 days holiday + the 8 bank holidays, pension including life assurance, employee and family discounts on products and services, eye care vouchers, subsidised car option after 3 months' service (loan plan scheme), subsidised gym membership, share incentive scheme and superb career opportunities Group-wide.

**How to apply