Technical Support Engineer - London, United Kingdom - Six Degrees Group

Six Degrees Group

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Six Degrees are recruiting for a Technical Support Engineer to join the IT Operations team.

Six Degrees is a cloud-led managed service provider. We work as a collaborative technology partner to businesses making a digital transformation. It's a great time to join Six Degrees; we're a Microsoft Azure Expert MSP and our business is growing. Offeringa range of specialist cloud and Cyber Security Managed and Professional Services along with Consultancy engagements to our customers.

Our expanding Internal IT Function needs a Technical Support Engineer to compliment the team and continue to improve IT service delivery and support to our 500 user-base.

As a Technical Support Engineer, you'll be the primary point of contact and technicaltroubleshooter for all Incidents and Requests reported into Internal IT by our users.

The role will have responsibility for all End-User-Device (e.g., Laptops, Desktops and mobile devices) configuration and deployment across the organisation and you'll need to be customer focused, working collaboratively with our internal support teams toprovide an exemplary IT service and support function.

The Technical Support Engineer will have broad knowledge of Microsoft technologies, TCP/IP and an attentive customer-service manner.

If you've had proven experience within an IT Service Desk function and strong technical skills in Microsoft Office 365, ActiveDirectory, TCP/IP we'd love to hear from you.

We're asking for a lot, but in return we think we have a lot to offer. We have our people with their relentless thirst for innovation and excellence.

We have incredible tech, with a broad product set and a unique approach that builds in security from theground up.

We have a mature sales environment, and you'll have all the tools and resources you need to excel. And we reward success, both in terms of compensation and benefits in terms of career development and future opportunities.

Six Degrees is not interested in paying lip-service to diversity and inclusion, and just observing our statutory duties.

We work to continually re-affirm our commitment to cultivating a workplace and society that embraces and vigorously defends equity, diversityand inclusion.

This includes all aspects of recruitment and employment - our recruitment and selection processes are open and fair, and we will always consider any reasonable adjustments or flexible working requirements.

We are also an active member of theEmployers Network for Equality and Inclusion (ENEI) who support us on this journey.