Relationship Executive - Kettering, United Kingdom - e Chartered Surveyors

e Chartered Surveyors

Verified Company

Kettering, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services.

To put it into numbers, we complete more than one property inspection every12 seconds and employ over 600 surveyors from Land's End to John O'Groats and Northern Ireland.

This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.

We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS.

We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.

We are looking to recruit Relationship Executives to drive and increase our presence within the Private Survey market by increasing our referral partnerships

The role includes proactively outbound prospecting and approaching new referral partners to discuss our referral partnership scheme and offer our surveying services to their clients/customers in-line with business objectives and targets, ensuring a first-classcustomer service in-line with our company visions and values.

Your time in this role will be split between New Business (70% of the role) and Account Management (30% of the role).

If you are passionate to succeed, able to work from your own initiative and dedicated to providing an excellent level of customer care thenwe would like to hear from you.

Main Accountabilities

Builds business by proactively identifying, cold contacting and securing new referral partnerships with Mortgage Brokers and Estate Agencies inline with company goals and set targets
Maintain and build on current referral partnerships with Mortgage Brokers and Estate Agencies
Following up on warm leads, generating quotes and converting into orders
Handling leads from Internal referrals within the business
Build strong relationships throughout the industry
Experience working with a CRM system and managing pipeline
Maintain excellent customer relationship
Become a product expert by offering the right level of service to our clients
Liaise with third parties and other departments to discuss and resolve queries
Consistently attaining and exceeding lead targets and revenue
Ascertaining key details around client activities and budgets and make recommendations

Knowledge and Skills required

Previous experience of relationship building including Outbound sales or Account Management
Selfmotivated, enthusiastic and results driven
Excellent communication skills both verbal and written
High organised and detail orientated
Client and service delivery focused
Ability to prioritise and work under pressure

**PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process.