Document Management System Dms Administrator - London, United Kingdom - Ryder Reid Legal Ltd
Description
Resolve cabinet, workspace and document access issues. This will include working with both Service Desk personnel and end users.- Assist with evaluation of new NetDocuments releases & testing and implementation of new functionality as needed.
- Provide support for related systems and integrations including Intapp Walls, Litera CAM, SSRS reports, various other reporting tools, cloud integrations, data warehouse data integrations, and security components.
- Evaluate, test and integrate new software and upgrades to existing software. This may also entail identifying web server requirements.
- Monitor all components of the DMS environment for security, performance and stability.
- Interface with NetDocuments and other vendors as appropriate to resolve problems.
- Provide afterhours on call support. Work as needed during monthly maintenance window.
- Generate adhoc reports using SQL queries.
- Perform document imports and exports including generating metadata spreadsheets.
- Review training materials for accuracy and completeness.
- May be required to perform other duties or special projects as required.
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