Document Management System Dms Administrator - London, United Kingdom - Ryder Reid Legal Ltd

Tom O´Connor

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Tom O´Connor

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Description
Resolve cabinet, workspace and document access issues. This will include working with both Service Desk personnel and end users.

  • Assist with evaluation of new NetDocuments releases & testing and implementation of new functionality as needed.
  • Provide support for related systems and integrations including Intapp Walls, Litera CAM, SSRS reports, various other reporting tools, cloud integrations, data warehouse data integrations, and security components.
  • Evaluate, test and integrate new software and upgrades to existing software. This may also entail identifying web server requirements.
  • Monitor all components of the DMS environment for security, performance and stability.
  • Interface with NetDocuments and other vendors as appropriate to resolve problems.
  • Provide afterhours on call support. Work as needed during monthly maintenance window.
  • Generate adhoc reports using SQL queries.
  • Perform document imports and exports including generating metadata spreadsheets.
  • Review training materials for accuracy and completeness.
  • May be required to perform other duties or special projects as required.

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